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Grand Palladium Kantenah Resort & Spa

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Grand Palladium Kantenah Resort & Spa

locationRiviera Maya Sur, Riviera Maya / Playa del Carmen

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About  Grand Palladium Kantenah Resort & SpaAbout Grand Palladium Kantenah Resort & Spa

Location

The hotel is located on the seafront and has wonderful beach access. It is located just 20 minutes from Playa del Carmen and 7 minutes from the archaeological site of Akumal. Airports in the region include Cancún International Airport (95 km away) and Cozumel International Airport (90 km).

Facility

The holiday village has a lift and features 422 non-smoking rooms. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel doctor. Guests can also use the bicycle storage facilities. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A sun terrace, sun loungers, and parasols are available. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, golf, paddle tennis, archery and fishing. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy jet skiing and diving. The holiday village offers numerous indoor sports, including a gym, table tennis, badminton, darts, squash, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Staff are also happy to provide children's meals. All-inclusive holidaymakers enjoy special extras, including snacks. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

 Amenities at Grand Palladium Kantenah Resort & Spa Amenities at Grand Palladium Kantenah Resort & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Badminton

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

50 m

Centre

8 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

6406

Very Good

2593

Average

1042

Poor

530

Terrible

406

Recent Reviews: 10977

  • User:Veronica I

    Trip type:

    Family Trip at the Grand Palladium Kantenah

    rating25 Jun 2026

    Great resort! Food did not disappoint. Service has been exceptional!
  • User:cmartdvm

    Trip type:

    Can’t miss at Grand Palladium.

    rating20 Jun 2026

    One of the best dinners we had on vacation. The service by Jesus was great, my drink was always filled and the had great accommodations for my gluten-free wife. Faustino was an excellent cook and the...
  • User:Amos B

    Trip type:

    Amazing experience

    rating18 Jun 2026

    LEYDI &Carla were fantastic and so helpful, they were kind and compassionate towards my disabled mam ensuring she always had a drink and lots of water. Leydi went about and beyond and helped my mam...
  • User:Lauren C

    Trip type:

    Best Vacation!

    rating16 Jun 2026

    The Resort is about an hour from Cancun airport so a longer distance but the property was absolutely amazing with the high-end finishes, clean & beautiful at every single resort on property. It is...

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