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Homemexico

Fairmont Mayakoba

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Fairmont Mayakoba

locationRiviera Maya Norte, Riviera Maya / Playa del Carmen

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About Fairmont MayakobaAbout Fairmont Mayakoba

Location

The property is surrounded by jungle and crystal-clear canals, situated in an eco-hotel community some 40 minutes south of Cancún, on the Yucatán Peninsula. It is 15 minutes away from Playa del Carmen.

Facility

The hotel has a lift and features 401 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. A safe and a desk or, for an additional fee, a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can cool off in one of the 5 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, paddle tennis and archery or, for a fee, golf. With windsurfing, canoeing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. A kids' club and a dance club are also options for entertainment.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. Breakfast, lunch and dinner are available. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. The hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking.

Amenities at Fairmont Mayakoba Amenities at Fairmont Mayakoba

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Beach Volleyball

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

15 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

6936

Very Good

1078

Average

401

Poor

192

Terrible

130

Recent Reviews: 8735

  • User:Michelle D

    Trip type:

    Luxury jungle/beach vacay

    rating20 Jun 2026

    This location is amazing. The perfect mix of beach vacay and being in the wild all at once. We only had a short trip so did not leave to explore Mexico but will next time we go because we will 100...

  • User:lamis k

    Trip type:

    Nice

    rating20 Jun 2026

    It was a nice day with my friends i hope to come again

  • User:Lauren H

    Trip type:

    Mayakoba Paradise

    rating20 Jun 2026

    We loved our week in Mayakoba! Everything was beautiful, clean, and safe. The boat watching tour with Carlos was amazing and relaxing, and the pools were to die for!

  • User:Jack R

    Trip type:

    Beautiful Tour

    rating20 Jun 2026

    Carlos was great. Beautiful property and saw some cool wildlife

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