This hotel is nestled on the coast of the Yucatán peninsula and lies a mere 25 km south of Cancún. It is surrounded by the waters of the Caribbean with vibrant coral reefs, soft white sand and adventure attractions. The centre of Puerto Morelos is 2 km away, it is 30 km to Xcaret, 50 km to Xel-ha and 60 km to Tulum. This hotel lies about 25 minutes from Cancún International Airport.
433 rooms are available to guests in a 4-storey main building and 6 auxiliary buildings. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi, the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 8 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers a wide range of outdoor sports, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, crazy golf, archery and fishing. For a fee, guests can also enjoy golf. A number of sports are available, including water sports such as windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy water skiing and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a beauty salon, hydrotherapy treatments and a solarium and, for an additional fee, a steam bath and massage treatments. Additional leisure activities include a kids' club, live music and a dance club.
Various dining options are available, including a breakfast room and a bar. Great food and friendly service await guests in 8 air-conditioned restaurants. All-inclusive can be booked. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
