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This resort warmly welcomes guests in Cancun.
English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry.
Rooms are equipped with air conditioning and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio and WiFi are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a whirlpool bath. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, volleyball and golf. Water sports available at the resort include windsurfing, sailing, kayaking, snorkelling, diving, water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.
Sm 31, Mz 03, Lote 101-21, Km 332
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
5780 reviewsUser: Jason D
Trip type: Family
5 stars
The resort was awesome first time bringing my kids and they loved it couldnt get them out the water! So much for them to do ! We did the tour “tu corazon “ with drisdey and she did amazing so much fun!! Gerald DREAMS NATURA, Ventas at Dreams Natura Resort &…
User: Amanda G
Family vacation
This resort exceeded our expectations for our first time to Cancun. We loved the food, entertainment, pool areas and beach activities. While the seaweed affecting the coast was unfortunate it didn’t put a damper on our stay. The teen room, pick up volleyball &…
User: Christopher C
Phenomenal Experience!!!!
This resort is top notch! I have zero complaints about anything. The variety of restaurants was phenomenal, wide variety of activities and entertainment, the pool area was clean and refreshing, the staff is beyong generous and kind, housekeeping was on the bal…
User: E M
Trip type: Family
Fam trip - Teenager and toddler style
Roger is the best! He made sure we were taken care of daily at the Preferred Pool. Our room (Preferred Club King Ocean View) was very spacious and comfortable. Very clean room and bathroom. Amenities - steamer, safe, shampoo, body wash and lotion. We also had…
User: Navroz v
Book somewhere else
Location is great but food is a big miss. I wont recommend going here unless you need to be here for an occasion. There are many good resorts with cheaper price and better food. Gerald DREAMS NATURA, Ventas at Dreams Natura Resort & Spa, responded to th…
