78+ photos
This hotel lies directly beside the beach in the tourist resort of Puerto Aventura, lying about 300 m from the town centre, in the heart of the Mayan Riviera. Links to the public transport network are to be found just 500 m away and Cancún airport lies around 1.5 hours from the hotel.
This spacious property offers 8 villas/houses as well as 328 rooms, which are located in two 4-storey buildings. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
The spacious pool area, which includes 5 outdoorpools, is a great place for guests to relax and take a refreshing dip. Even on cool days, swimming is always at option at the indoor pool. Kids can splash around in one of the 3 children's pools. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, beach volleyball, basketball, golf and archery. A wide range of sports are available, including water sports such as windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling, water aerobics and aquafit or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, squash, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.
Dining facilities include a café and a bar. Guests can indulge their palates at 4 restaurants (non-smoking, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.
Av. Xcacel, Lote 1, Plano 2
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
15206 reviewsUser: Cheryl T
Trip type: Couples
14th Amazing Trip
This was our 14th trip to Catalonia Riviera Maya. It was outstanding as usual. Yes there was sargassum but having been in May many times we knew what to expect. The grounds are immaculate and lovingly cared for by the groundskeepers. All the staff are amazing…
User: 646olaa
Trip type: Couples
Worst resort in Mexico, use your money somewhere else, don’t ruin your vacation and memories in the place.
I’m writing this review while still at the resort, with two days left in my stay, and unfortunately, it’s been the worst experience I’ve had at any resort in Mexico.The location is poor, especially at this time of year, you can’t get to the beach, and the smel…
User: Sharon S
Trip type: Couples
Our Stay at Catalonia Riveria Maya
The hotel was lovely. All the staff were friendly and helpful. Food was good. Lots of alcohol alternative drinks too. Room was lovely too. Guest Service Riviera Maya, Atención al huésped/Recepción at Catalonia Riviera Maya, responded to this review Thank…
User: Emma C
Trip type: Family
A lovely hotel with polite staff but would recommend initially upgrading to privilege it’s worth it !
A tale of 2 holidays . On arrival we had booked a standard room, and we was disappointed. The rooms have a dark wood colloquial finish and although immaculate in cleanliness and the bathrooms were new we felt was just not suitable for 3 guests(we had our 4 yea…
User: Nicole L
Trip type: Solo travel
HORRIBLE
If I could rate this trash box I would rate it a 0 Guest Service Riviera Maya, Atención al huésped/Recepción at Catalonia Riviera Maya, responded to this review Thank you for taking the time to share your feedback with us.We deeply regret to learn about y…
