


78+ photos
This hotel lies directly beside the beach in the tourist resort of Puerto Aventura, lying about 300 m from the town centre, in the heart of the Mayan Riviera. Links to the public transport network are to be found just 500 m away and Cancún airport lies around 1.5 hours from the hotel.

Av. Xcacel, Lote 1, Plano 2
Check-in from 3:00 PM · Check-out by 12:00 PM

Av. Xcacel, Lote 1, Plano 2
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
15206 reviewsUser: Cheryl T
Trip type: Couples
14th Amazing Trip
This was our 14th trip to Catalonia Riviera Maya. It was outstanding as usual. Yes there was sargassum but having been in May many times we knew what to expect. The grounds are immaculate and lovingly cared for by the groundskeepers. All the staff are amazing and contradictory from some reviews they are the friendliest and most helpful people you would ever want to meet. We enjoyed most of the Ala… This was our 14th trip to Catalonia Riviera Maya. It was outstanding as usual. Yes there was sargassum but having been in May many times we knew what to expect. The grounds are immaculate and lovingly cared for by the groundskeepers. All the staff are amazing…
User: 646olaa
Trip type: Couples
Worst resort in Mexico, use your money somewhere else, don’t ruin your vacation and memories in the place.
I’m writing this review while still at the resort, with two days left in my stay, and unfortunately, it’s been the worst experience I’ve had at any resort in Mexico.The location is poor, especially at this time of year, you can’t get to the beach, and the smell is stinky, and most nearby resorts don’t have this issue.What’s worse is the staff’s attitude—many have been outright disrespectful and se… I’m writing this review while still at the resort, with two days left in my stay, and unfortunately, it’s been the worst experience I’ve had at any resort in Mexico.The location is poor, especially at this time of year, you can’t get to the beach, and the smel…
User: Sharon S
Trip type: Couples
Our Stay at Catalonia Riveria Maya
The hotel was lovely. All the staff were friendly and helpful. Food was good. Lots of alcohol alternative drinks too. Room was lovely too. Guest Service Riviera Maya, Atención al huésped/Recepción at Catalonia Riviera Maya, responded to this review Thank you very much for sharing your kind feedback with us.We are delighted to know that you had a lovely stay and that you enjoyed the friendline… The hotel was lovely. All the staff were friendly and helpful. Food was good. Lots of alcohol alternative drinks too. Room was lovely too. Guest Service Riviera Maya, Atención al huésped/Recepción at Catalonia Riviera Maya, responded to this review Thank…
User: Emma C
Trip type: Family
A lovely hotel with polite staff but would recommend initially upgrading to privilege it’s worth it !
A tale of 2 holidays . On arrival we had booked a standard room, and we was disappointed. The rooms have a dark wood colloquial finish and although immaculate in cleanliness and the bathrooms were new we felt was just not suitable for 3 guests(we had our 4 year old son with us)Buffet (although small in choice compared to other hotels we have stopped at) the food was always fresh, hot and tasty so… A tale of 2 holidays . On arrival we had booked a standard room, and we was disappointed. The rooms have a dark wood colloquial finish and although immaculate in cleanliness and the bathrooms were new we felt was just not suitable for 3 guests(we had our 4 yea…
User: Nicole L
Trip type: Solo travel
HORRIBLE
If I could rate this trash box I would rate it a 0 Guest Service Riviera Maya, Atención al huésped/Recepción at Catalonia Riviera Maya, responded to this review Thank you for taking the time to share your feedback with us.We deeply regret to learn about your experience and sincerely apologize that your stay did not meet your expectations. We understand how disappointing this must have been, a… If I could rate this trash box I would rate it a 0 Guest Service Riviera Maya, Atención al huésped/Recepción at Catalonia Riviera Maya, responded to this review Thank you for taking the time to share your feedback with us.We deeply regret to learn about y…
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