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The resort is located 10 min north of Playa del Carmen, in an exclusive area close to a cenote. The establishment is surrounded by lush tropical jungles, gardens and sandy beaches. The nearby places to visit are Xcaret Eco Park (25 min away by car), the water park Xel-Há (45 min away by car) and Tulum (1h away by car).
Guests can enjoy the pleasant ambience of one of the 128 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
No matter the wather, guests can always find refreshment in one of the 3 indoor and outdoor pools. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. Those who wish to stay active while on holiday can enjoy on-site archery. For a fee, golf is also available. A number of sports are available, including water sports such as snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, sailing, kayaking and diving. Table tennis and yoga or, for a fee, a gym, are among the sport and leisure options available. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath, a beauty salon and massage treatments. Evening entertainment includes live music.
The dining area includes 3 restaurants and a bar. All-inclusive can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Gluten-free meals and vegetarian dishes can be prepared on request. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Km. 298.8 Carretera #307
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
5512 reviewsUser: Daniela G
Trip type: Couples
Very enjoyable
What stood out the most was the food, the quality was excellent. The service was also exceptional, with a friendly and attentive staff. The amenities felt a little limited, which... more »
User: Steven L
Trip type: Couples
Relaxing Stay with Outstanding Staff at Blue Diamond
I can highly recommend the Blue Diamond Luxury Boutique Hotel. It is a peaceful, relaxing resort that provides the perfect escape from the crowds. The staff were outstanding throughout our... more »
User: Chris M
Trip type: Couples
Relaxing
A lovely place from start to finish. Great food, friendly service and peaceful atmosphere. more »
User: Emma C
Trip type: Couples
We had a wonderful time and would happily return in the future.
The food was excellent, offering a good variety of tasty options and the service was always attentive. Our room was comfortable and clean, only a few minor maintenance details. The... more »
User: Juliana C
Trip type: Couples
Our quiet and peaceful place
We love this resort for being quiet and serene. Nature is all around and the service and food are spectacular. more »
