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Ideal for beach holidaymakers, this resort lies on the Riviera Maya, right by the sea.
The resort has a lift and features 478 rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a living room, a kitchen and a bathroom. Air conditioning, central heating and a fan ensure comfortable indoor temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, golf, paddle tennis, archery and fishing. With windsurfing, jet skiing, banana boat rides, canoeing, sailing, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Dining facilities include a restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.
Carretera Chetumal - Puerto Juarez
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
10102 reviewsUser: gdstoecker
Amazing dinners and pools, but disappointing room.
The sit down dinner reservations were top notch, and service was excellent! I wish the lunch had more variety, and wasn’t buffet only, but was still pretty good. The size of the pools were huge, and plenty of space for everyone to spread out, and there was a l…
User: Betty L
Trip type: Family
Barcelo Riviera Maya
Excellent customer service and the premises are outstanding. The staff is very friendly and helpful. Olivia Morales was extremely nice and helped us to have an amazing stay.The gym staff is very knowledgeable and provides excellent classes, worth attending.…
User: Brandy S
Had a great experience on our large family trip
Holy moly the value of this resort is incredible!!!!! This resort is one of several on the grounds. We loved having access to all of them! The food was good, mixed drinks at all pool bars were something that needs addressed. Best bet is beer at those bars. Ser…
User: Don B
Trip type: Family
Awesome experience all around.
This place was amazing. We wanted to stay at the Palace, but the for the increase in cost we decided just to stay at the Tropical, and stay longer, and do more activities. Everything was awesome. Special shout out to Dressel Divers. We did several of their tou…
User: lauriemlove97
Nice property- fair food
Beautiful resort with great pools and nice rooms. Beach was pretty to look at but pretty rocky with lots of seaweed during our stay which is not the resorts fault. There were plenty of chairs around the pools and beach which was really nice. Swim up bars had g…
