


71+ photos
Ideal for beach holidaymakers, this resort lies on the Riviera Maya, right by the sea.

Carretera Chetumal - Puerto Juarez
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Chetumal - Puerto Juarez
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
10102 reviewsUser: gdstoecker
Amazing dinners and pools, but disappointing room.
The sit down dinner reservations were top notch, and service was excellent! I wish the lunch had more variety, and wasn’t buffet only, but was still pretty good. The size of the pools were huge, and plenty of space for everyone to spread out, and there was a lot of beach, but the seaweed was out of control and needs more attention removing it. However, the room was very disappointing. Bed was nice… The sit down dinner reservations were top notch, and service was excellent! I wish the lunch had more variety, and wasn’t buffet only, but was still pretty good. The size of the pools were huge, and plenty of space for everyone to spread out, and there was a l…
User: Betty L
Trip type: Family
Barcelo Riviera Maya
Excellent customer service and the premises are outstanding. The staff is very friendly and helpful. Olivia Morales was extremely nice and helped us to have an amazing stay.The gym staff is very knowledgeable and provides excellent classes, worth attending. Barcelo Maya Tropical, Director General at Barcelo Maya Tropical - All Inclusive, responded to this review Dear Guest, Dear Guest,Thank y… Excellent customer service and the premises are outstanding. The staff is very friendly and helpful. Olivia Morales was extremely nice and helped us to have an amazing stay.The gym staff is very knowledgeable and provides excellent classes, worth attending.…
User: Brandy S
Had a great experience on our large family trip
Holy moly the value of this resort is incredible!!!!! This resort is one of several on the grounds. We loved having access to all of them! The food was good, mixed drinks at all pool bars were something that needs addressed. Best bet is beer at those bars. Service was phenomenal pool side , those servers work so hard and they do a great job! Grounds are beautiful , beach was covered in seaweed whi… Holy moly the value of this resort is incredible!!!!! This resort is one of several on the grounds. We loved having access to all of them! The food was good, mixed drinks at all pool bars were something that needs addressed. Best bet is beer at those bars. Ser…
User: Don B
Trip type: Family
Awesome experience all around.
This place was amazing. We wanted to stay at the Palace, but the for the increase in cost we decided just to stay at the Tropical, and stay longer, and do more activities. Everything was awesome. Special shout out to Dressel Divers. We did several of their tours, and they were all amazing. Esp. Gigi, our snorkel adventure guide. We swam with huge green turtles. Bucket list stuff. Manager Barcel… This place was amazing. We wanted to stay at the Palace, but the for the increase in cost we decided just to stay at the Tropical, and stay longer, and do more activities. Everything was awesome. Special shout out to Dressel Divers. We did several of their tou…
User: lauriemlove97
Nice property- fair food
Beautiful resort with great pools and nice rooms. Beach was pretty to look at but pretty rocky with lots of seaweed during our stay which is not the resorts fault. There were plenty of chairs around the pools and beach which was really nice. Swim up bars had good service. The food at the buffets was very bland and no one in our group enjoyed the buffet food. The two restaurants (Santa Fe & Cap… Beautiful resort with great pools and nice rooms. Beach was pretty to look at but pretty rocky with lots of seaweed during our stay which is not the resorts fault. There were plenty of chairs around the pools and beach which was really nice. Swim up bars had g…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy