Barcelo Maya Riviera

77+ photos

Barcelo Maya Riviera

Name: Barcelo Maya Riviera
Address: Carr. Chetumal Puerto Juarez km 266.3, Riviera Maya / Playa del Carmen, mexico
Telephone: 353818882077
Rating: 4.5

riviera maya playa del carmen, mexico

About Barcelo Maya Riviera

location

This hotel warmly welcomes guests in Xpu Há. For those in need of an adults-only holiday, it provides everything needed for a pleasant stay.

facility

English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (for a fee) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including tennis, beach volleyball, volleyball, basketball, crazy golf and fishing. With windsurfing, jet skiing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Barcelo Maya Riviera

Facilities (9)

24-hour receptionCurrency ExchangeRoom ServiceLaundry ServiceElevator/ LiftLaundryNewspaperParkingWifi

Building Information (1)

Garden (m²)

Distances (1)

Beach

General Services (3)

ConciergeLuggage storageWheelchair

Hygiene (1)

Gym/ Fitness centre

Payment (1)

ATM

Room Facilities (1)

Room service

Security (1)

Security Guard

Sport/Entertainment (2)

Outdoor Pool(s)Swimming Pool

Transfers (1)

Airport Transfers

Location

Riviera Maya Sur, Riviera Maya / Playa del Carmen, Mexico

Carr. Chetumal Puerto Juarez km 266.3

Nearest airport79km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre3km
Nearest airport79km

Check-in from 3:00 PM · Check-out by 12:00 PM

Riviera Maya Sur, Riviera Maya / Playa del Carmen, Mexico

Carr. Chetumal Puerto Juarez km 266.3

Nearest airport79km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre3km
Nearest airport79km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

7676 reviews

Value
Rooms
Cleanliness
Service

Excellent5928
Very Good768
Average421
Poor261
Terrible298

Recent Reviews: 7676

User: 532marjane
Trip type: Solo travel
No view for ocean front room
My room was sold as “Ocean Front,” but it had no ocean view at all. Be aware that the hotel offers no guarantee that a room you pay an Ocean Front rate for will actually have an ocean view. When I raised the issue, the hotel just said there is no extra room to exchange and we can’t downgrade your room as well. (There were no effort to fix the issue/or for customer satisfaction) Barceló Maya Riv… My room was sold as “Ocean Front,” but it had no ocean view at all. Be aware that the hotel offers no guarantee that a room you pay an Ocean Front rate for will actually have an ocean view. When I raised the issue, the hotel just said there is no extra room to…
User: James C
Tremendous Chef Luis at Barcelo resort
Food was awesome in taste, presentation was beyond belief and the service was exceptional. Luis was friendly and I would highly recommend the experience. Manager Barceló, Owner at Barcelo Maya Riviera, responded to this review Dear Sir,We very much appreciate this positive review about your stay.We're thrilled your experience with our dining offerings and attentive team members left such a la… Food was awesome in taste, presentation was beyond belief and the service was exceptional. Luis was friendly and I would highly recommend the experience. Manager Barceló, Owner at Barcelo Maya Riviera, responded to this review Dear Sir,We very much apprec…
User: Maureen G
Trip type: Family
Stay away
Horrible front desk service. Rigid punitive treatment of guests. Zero customer service Barceló Maya Riviera Adults Only, Atención al huésped/Recepción at Barcelo Maya Riviera, responded to this review Dear Madam,Thank you for letting us know your opinion of your recent stay.We sincerely apologize but your stay was no at the the Adolts only lobby.Kind regards,Gerencia Barceló Maya RivieraThe M… Horrible front desk service. Rigid punitive treatment of guests. Zero customer service Barceló Maya Riviera Adults Only, Atención al huésped/Recepción at Barcelo Maya Riviera, responded to this review Dear Madam,Thank you for letting us know your opinion…
User: Katie O
Trip type: Solo travel
Room service
Great service - jasmine was the best ! Manager Barceló, Owner at Barcelo Maya Riviera, responded to this review Dear Madam,Thank you for taking the time to leave a review of your stay with us.Your kind words about our dining services and the dedication of team members mean a great deal to us. We are equally pleased that our accommodations, serene location, and comprehensive amenities contribu… Great service - jasmine was the best ! Manager Barceló, Owner at Barcelo Maya Riviera, responded to this review Dear Madam,Thank you for taking the time to leave a review of your stay with us.Your kind words about our dining services and the dedication of…
User: Margie F
Trip type: Couples
Worst Experience!
Probably one of the worst all inclusive resorts I’ve been to. Screams all inclusive but has limitations everywhere. Buffets were always closed when we wanted to go. The drinks are heavily watered down! The AC was broken for hours when we arrived. The specialty restaurants did not allow you to get more than one thing. We were treated with rudeness by so many of the workers I lost count of how many.… Probably one of the worst all inclusive resorts I’ve been to. Screams all inclusive but has limitations everywhere. Buffets were always closed when we wanted to go. The drinks are heavily watered down! The AC was broken for hours when we arrived. The specialty…

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