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This charming Mexican hotel has a stunning beach caressed by the beautiful lapping waters of the Caribbean. It is set on the best beach of the Riviera Maya, in natural, spectacular surroundings, just 2 km from the centre of Puerto Aventuras and Xpu-Ha beach and 15 km from Xcaret. It is 25 km from Playa del Carmen, 35 km from Tulum, 85 km from Cancún and 75 km south of Cancún International Airport.
Units include 742 junior suites and 14 suites located in a 3-storey main building and an auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, basketball, crazy golf, paddle tennis and archery. A number of sports are available, including water sports such as windsurfing, paddle boating, banana boat rides, canoeing, sailing, catamaraning, kayaking and snorkelling. For a fee, guests can also enjoy jet skiing and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, squash, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Dining facilities include a dining room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals and children's meals can be prepared on request.
Cta Chetumal Puerto Juarez KM 266.3
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
19021 reviewsUser: ktay1973
Family Vacation
The resort is beautiful and so well maintained. Service was amazing. Beach and pools amazing and well kept. Can’t say enough good things about this resort. Would definitely like to go back.
User: dachari2026
Great experience, definitely recommend
My family and I had a great time here, the resort is huge and having access to the other locations, made the experience breath taking, definitely recommend for family's, as there is lots to do and the kids club is excellent. They resort is so clean and tidy. R…
User: joedawgg
Barcelo Palace
We had a Great stay. It’s Probably the cleanest resort we’ve ever been to, and we’ve visited a lot! The pool was beautiful. The gyms are well equipped!
User: Mdykes0378
Great Resort for everyone!!!
Great resort for everyone! The grounds and facility are very well maintained. Great food. Very relaxing vacation spot!!!
User: andytaylor1717
Barcelo palace april2026
We enjoyed the stay and the staff are universally friendly and genuinely helpful. We’d love more information about the history of the hotel and area. What happens to all the seaweed? What does the hotel do to be environmentally friendly? What fish and turtle a…
