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This resort is located on the Riviera Maya. The nearest airport is Cancun (CUN).
The resort has a lift and features 480 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including tennis, beach volleyball, basketball, crazy golf, golf, paddle tennis, archery and fishing. With windsurfing, jet skiing, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, bowling, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The resort also offers snacks. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
Carretera Chetumal-Puerto Juarez
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
19021 reviewsUser: ktay1973
Family Vacation
The resort is beautiful and so well maintained. Service was amazing. Beach and pools amazing and well kept. Can’t say enough good things about this resort. Would definitely like to go back.
User: dachari2026
Great experience, definitely recommend
My family and I had a great time here, the resort is huge and having access to the other locations, made the experience breath taking, definitely recommend for family's, as there is lots to do and the kids club is excellent. They resort is so clean and tidy. R…
User: joedawgg
Barcelo Palace
We had a Great stay. It’s Probably the cleanest resort we’ve ever been to, and we’ve visited a lot! The pool was beautiful. The gyms are well equipped!
User: Mdykes0378
Great Resort for everyone!!!
Great resort for everyone! The grounds and facility are very well maintained. Great food. Very relaxing vacation spot!!!
User: andytaylor1717
Barcelo palace april2026
We enjoyed the stay and the staff are universally friendly and genuinely helpful. We’d love more information about the history of the hotel and area. What happens to all the seaweed? What does the hotel do to be environmentally friendly? What fish and turtle a…
