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This exclusive beach hotel is located amidst tropical vegetation and beside a 1 km long, untouched sandy beach on the Mayan Riviera with a protected coral reef. The centre of Akumal is some 3.5 km away and offers a range of shops and numerous restaurants, bars, cafes, and other entertainment venues. The tourist area of Tulum is 15 km from the hotel. Xel-ha and Xcaret theme parks are 15 and 30 minutes from the hotel respectively. Car rental is available nearby. Playa del Carmen is 35 minutes away and Cancún Airport is an hour’s drive away.
1080 junior suites are available to guests in a 3-storey main building and 3 auxiliary buildings. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. Guests can enjoy the garden view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A sun terrace, sun loungers, and parasols are available. The holiday village offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, archery and fishing. For a fee, guests can also enjoy golf and horse riding. A wide range of sports are available, including water sports such as windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, jet skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, bowling, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club, a casino and a nightclub.
Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options. The show cooking is a particularly special attraction.
Carretera Chetumal - Cancun Km 250
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
18150 reviewsUser: Adi3200
Trip type: Family
A memorable experience
It was our first time visiting Bahia Grand Coba and I must say it turned out to be a great experience. The property is grand and vast, well maintained. Customer service was superb and the cleaning staff, waiters and check in desk were on point. Our room was al…
User: haylc
Trip type: Family
Great hotel for kids
Hotel facilities are amazing great for kids. Highly recommend the Kids club. Hotel food wasn’t the best not much variety. I’d advise factoring in paying for the extra band to access all hotels. Sara Mendez, Atención al cliente/recepción at Bahia Principe Ex…
User: Rachael B
Trip type: Family
Not a 5 star by any means
It’s about 1 hour 30 mins from the airport , check in staff were miserable at every interaction , the men on carts are amazing they are so helpful.The buffet restaurant which is the one you eat at the majority of the time have plenty of things on offer but it’…
User: Samantha H
Trip type: Family
Kids club fantastic!
Can not praise Kids club enough. Ami, Cami, Yuki, Mariana and Fernanda were incredible with my children. These ladies are so friendly and welcoming, and I appreciated that they would send updates and photos of my girls via WhatsApp whilst they were in their ca…
User: Vitaliya M
Trip type: Family
Find something else that worth your money.
All inclusive included only COBA pool on site. To enjoy the ocean, launch chair, food, drinks, shade under the hey umbrella”s we paid extra $200 dollars per person. The buffet food has less choices than they used to have. To cover up an empty food counters the…
