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Homemexico

Ana y Jose Hotel & Spa Tulum

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Ana y Jose Hotel & Spa Tulum

riviera maya playa del carmen, mexico

About Ana y Jose Hotel & Spa Tulum

location

This hotel is located about 2 km from the centre of Tulum.

facility

The hotel has a lift and features 24 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball and fishing. Water sports available at the hotel include windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling and diving. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club and live music.

meals

Various dining options are available, including a restaurant, a café, a bar and a pub. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at Ana y Jose Hotel & Spa Tulum

Facilities

Air conditioningBar(s)Bicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundPub(s)Restaurant(s)Room ServiceShopsWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Continental BreakfastFull BoardHalf BoardSpecial DietSpecial Offers

Sport/Entertainment

Beach VolleyballCanoeCatamaranCycling/Mountain BikingDivingGymIndoor PoolJacuzziMassageNumber of PoolsOutdoor Pool(s)ParasolsSailingSaunaSteam bathSun loungersSun terraceTanning Studio/SolariumTennisWindsurfing

Location

Map preview
Tulum, Riviera Maya / Playa del Carmen, Mexico

Carretera Tulum Boca Paila Km 7

Nearest airport46km
City centre9km

What's nearby

  • City centre9km
  • Nearest airport46km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

3657 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent2789
  • Very Good489
  • Average146
  • Poor101
  • Terrible132

Recent Reviews: 3657

  • User: Tiffaine S

    Trip type: Couples

    Great service

    25 Jun 2026

    William in the restaurant area was great. We had him every morning for breakfast as our server. He even wanted me to try different drinks, I love he pushed me... more »

  • User: Neal K

    Trip type: Family

    Lovely hotel and beach club

    25 Jun 2026

    Staff at the beach club are excellent and attentive. We had a lovely week with breakfast each day here. Thank you Omar, William, Jose, Rafael, and Eber! more »

  • User: Sergej W

    Trip type: Couples

    Sehr zufrieden

    25 Jun 2026

    We had a wonderful day at this hotel and can highly recommend it. The hotel is beautiful, with a very relaxing atmosphere. The pool area is excellent, and the sun... more »

  • User: Austin C

    Trip type: Couples

    Great Food, Best Customer Service

    25 Jun 2026

    Wiliam and Mariana took care of us better than I could’ve ever imagined. We came running in during the rain and they made sure we sat at a table and... more »

  • User: Isabel B

    Trip type: Friends getaway

    Everything was beautiful.

    25 Jun 2026

    Everyone was very helpful, Maria always had coffee waiting for us. Daniel and Pedro always brought us towels on the beach and were always attentive to our needs; we are... more »

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