The Hacienda at Krystal Grand Puerto Vallarta

9+ photos

The Hacienda at Krystal Grand Puerto Vallarta

Name: The Hacienda at Krystal Grand Puerto Vallarta
Address: Ave. de Las Garzas 136-1, Puerto Vallarta, mexico
Telephone: 353818882077
Rating: 4.2

puerto vallarta, mexico

About The Hacienda at Krystal Grand Puerto Vallarta

location

Located in Puerto Vallarta, this hotel has the perfect ambience for those in need of an adults-only holiday.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

A telephone and WiFi ensure optimal comfort. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon, massage treatments and hiking.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. Breakfast, lunch and dinner are available.

Amenities at The Hacienda at Krystal Grand Puerto Vallarta

Facilities (9)

Air conditioningCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftLaundryParking

Beauty and Spa (2)

SpaSteam and Sauna

Building Information (2)

Garden (m²)Adults-only hotel

Business Center and Conferences (1)

Business Center

Common Area (2)

LibraryReception

Distances (1)

Beach

General Services (2)

ConciergeLuggage storage

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Meals (2)

BarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Payment (1)

ATM

Room Facilities (3)

MinibarTVRoom service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

Swimming PoolGymGolf

Location

Zona Hotelera, Puerto Vallarta, Mexico

Ave. de Las Garzas 136-1

Nearest airport4km

City centre1km

What's nearby

City centre1km
Nearest airport4km

Check-in from 4:00 PM · Check-out by 11:00 AM

Zona Hotelera, Puerto Vallarta, Mexico

Ave. de Las Garzas 136-1

Nearest airport4km

City centre1km

What's nearby

City centre1km
Nearest airport4km

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.2

Very Good

8791 reviews

Value
Rooms
Cleanliness
Service

Excellent5132
Very Good1810
Average893
Poor477
Terrible479

Recent Reviews: 8791

User: Channing P
Trip type: Couples
Amazing trip
Just came back and had the best time ever! The lobby bar staff was amazing. Pedro was our favorite along with Fatima, and Jesus. Amazing staff make this resort well worth it!!Just came back and had the best time ever! The lobby bar staff was amazing. Pedro was our favorite along with Fatima, and Jesus. Amazing staff make this resort well worth it!!
User: Shawn H
Trip type: Family
Alexis was the best!!
Alexis made our family meals special everyday.He was so welcoming and provides outstanding service.Pay that man - he deserves a raise!Thank you Alexis!!! Lizbeth Torres, Propietario at Krystal Grand Puerto Vallarta, responded to this review Dear ShawnThank you very much for your wonderful feedback!We are truly delighted to know that Alexis made your family meals so special and that his welcom… Alexis made our family meals special everyday.He was so welcoming and provides outstanding service.Pay that man - he deserves a raise!Thank you Alexis!!! Lizbeth Torres, Propietario at Krystal Grand Puerto Vallarta, responded to this review Dear ShawnThan…
User: ayobbgwassup
Trip type: Solo travel
Good relaxation
I stayed at the Hacienda, which was perfect for what I was looking for. I never felt rushed to wake up early to find a spot. The Krystal side was a lot more chaotic with families. The rooftop pool on the Krystal side was quiet and had great views though. I would overall recommend!Manuel from the Hacienda was very friendly and had great service. He helped make my breakfast experience very enjoyable… I stayed at the Hacienda, which was perfect for what I was looking for. I never felt rushed to wake up early to find a spot. The Krystal side was a lot more chaotic with families. The rooftop pool on the Krystal side was quiet and had great views though. I wou…
User: Jenny T
Trip type: Family
Needs better customer service
They should have a better service for reservations to eat they don’t start reserving until 10:00 and if you try online like instructucted it doesn’t work and if your out doing an activity your doom because you can’t reserve anymore and when you ask for help they don’t even try they just say basically it is what it is which is not right they should have better service on helping you Krystal grand s… They should have a better service for reservations to eat they don’t start reserving until 10:00 and if you try online like instructucted it doesn’t work and if your out doing an activity your doom because you can’t reserve anymore and when you ask for help th…
User: g c
Trip type: Couples
Relax at the Hacienda and the people are fantastic.
We have stayed at the Hacienda regularly since 2019. Its a great place to gather with friends for a relaxing visit and close enough to town to enjoy all the PV has to offer. What stands out are the people as they always welcome you with open arms. Special shout out to Manual at El Buffet who is a fantastic ambassador for the Hacienda. In addition, when getting an early morning coffee at El Rincon,… We have stayed at the Hacienda regularly since 2019. Its a great place to gather with friends for a relaxing visit and close enough to town to enjoy all the PV has to offer. What stands out are the people as they always welcome you with open arms. Special shou…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy