9+ photos
Located in Puerto Vallarta, this hotel has the perfect ambience for those in need of an adults-only holiday.
The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine.
A telephone and WiFi ensure optimal comfort. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon, massage treatments and hiking.
Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. Breakfast, lunch and dinner are available.
Ave. de Las Garzas 136-1
Check-in from 4:00 PM · check-out by 11:00 AM
Very Good
8791 reviewsUser: Channing P
Trip type: Couples
Amazing trip
Just came back and had the best time ever! The lobby bar staff was amazing. Pedro was our favorite along with Fatima, and Jesus. Amazing staff make this resort well worth it!!
User: Shawn H
Trip type: Family
Alexis was the best!!
Alexis made our family meals special everyday.He was so welcoming and provides outstanding service.Pay that man - he deserves a raise!Thank you Alexis!!! Lizbeth Torres, Propietario at Krystal Grand Puerto Vallarta, responded to this review Dear ShawnThan…
User: ayobbgwassup
Trip type: Solo travel
Good relaxation
I stayed at the Hacienda, which was perfect for what I was looking for. I never felt rushed to wake up early to find a spot. The Krystal side was a lot more chaotic with families. The rooftop pool on the Krystal side was quiet and had great views though. I wou…
User: Jenny T
Trip type: Family
Needs better customer service
They should have a better service for reservations to eat they don’t start reserving until 10:00 and if you try online like instructucted it doesn’t work and if your out doing an activity your doom because you can’t reserve anymore and when you ask for help th…
User: g c
Trip type: Couples
Relax at the Hacienda and the people are fantastic.
We have stayed at the Hacienda regularly since 2019. Its a great place to gather with friends for a relaxing visit and close enough to town to enjoy all the PV has to offer. What stands out are the people as they always welcome you with open arms. Special shou…
