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This hotel is located directly in the tourist centre of Puerto Vallarta, just a few paces from the beautiful sand beach and the lively harbour. The town centre offers various shopping and entertainment facilities and is located just a few minutes away.
The resort has 600 rooms, including 175 single rooms and 275 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A business centre with fax machine and projector is available.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and beach volleyball are available. With water skiing, windsurfing, jet skiing, sailing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym and aerobics. Various wellness options are available at the resort, including a spa, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.
Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.
Avenida Francisco Medina Ascencio S/N Zona Hotelera Norte 48333 Puerto Vallarta Jalisco
Check-in from 3:00 PM · check-out by 11:30 AM
Very Good
7258 reviewsUser: Pam J
Trip type: Family
Overall good if you want a quiet, relaxed vacation
Beach is great.... never a problem finding a lounger at any time of day. Not sure if that's the normal or we got lucky. Room was nice, kept clean. I... more »
User: Jenna n Jesse B
Trip type: Couples
Amazing service ??????????
Amazing service by incredible and friendly servers and bartenders who go above and beyond to make our week vacation memorable and fun. Special thanks to our favourite breakfast server Jared... more »
User: MexiCanadian2021
Trip type: Couples
Constructive Feedback on Recent Stay – Areas for Improvement
I recently stayed at this property and wanted to leave balanced, honest feedback to help both the hotel and future guests. While I appreciate the team’s efforts, several issues impacted... more »
User: Angie G
Trip type: Couples
Wonderful little resort
Smaller resort with fantastic staff. Breakfast buffet with Jesus -amazing. Afternoon margaritas with Ernesto at the beach bar. more »
User: Riya S
Trip type: Family
Good Time at Krystal Vallarta Hotel
The staff were very friendly. Arturo went above and beyond to satisfy our needs. Gerardo was amazing and very attentive and funny. These are only a couple of the names... more »
