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Zona Hotelera, Puerto Vallarta Share this Deal
About Krystal Grand Puerto Vallarta
Located on the beachfront, the hotel offers magnificent views of the mountains and the Bay of Banderas. Shopping centres and the main attractions of Puerto Vallarta are just minutes away. The location is also well-connected with the rest of Mexico via the Guadalajara-Vallarta and Compostela Guadalajara-Autlán-Vallarta motorways. Puerto Vallarta International Airport is just 5 km from the hotel.
259 rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols on the terrace are also available. For guests who wish to keep active, beach volleyball and golf are available. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna and a solarium and, for an additional fee, a spa and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
The dining area includes a restaurant with air conditioning and a bar. All-inclusive can be booked. Breakfast, lunch and dinner are available. The complex offers a selection of alcoholic and non-alcoholic beverages.
The following credit cards are accepted: American Express, VISA and MasterCard.
Amenities at Krystal Grand Puerto Vallarta
Facilities
Air conditioning
Bar(s)
Car Park
Conference Room
Currency Exchange
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Playground
Restaurant(s)
Room Service
Shops
Wifi
Hygiene
Enhanced cleaning programme
Meals
All inclusive
Sport/Entertainment
Beach Volleyball
Children's Entertainment
Children's Pool
Entertainment Programme
Golf
Gym
Jacuzzi
Massage
Outdoor Pool(s)
Parasols
Sauna
Sun terrace
Tanning Studio/Solarium
Location
Around this property:
Beach
200 m
Centre
1 km
User Rating & Reviews
Excellent
5091
Very Good
1803
Average
896
Poor
478
Terrible
484
Recent Reviews: 8752
User:Chana W
Trip type:
WORST STAY EVER! STAY AWAY!!!!
01 Jun 2026
User:661arunp
Trip type:
Krystal Grand Puerto Vallarta
22 May 2026
User:626mindym
Trip type:
Exceptional customer service
20 May 2026
User:Channing P
Trip type:
Amazing trip
30 Apr 2026
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