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Homemexico

Hyatt Ziva Puerto Vallarta

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Hyatt Ziva Puerto Vallarta

locationSur, Puerto Vallarta

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About  Hyatt Ziva Puerto VallartaAbout Hyatt Ziva Puerto Vallarta

Location

Ideally located on the coast of the Pacific in Bahía de Banderas, one of the largest bays in the world, the resort is just 20 min from the airport and 5 min from the city centre.

Facility

The hotel has a lift and features 337 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel doctor. The business centre is on hand for guests' business requirements and provides a photocopier.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, volleyball and basketball. A number of sports are available, including water sports such as snorkelling and aquafit. For a fee, guests can also enjoy jet skiing, kayaking and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Hyatt Ziva Puerto Vallarta Amenities at Hyatt Ziva Puerto Vallarta

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

10572

Very Good

3043

Average

942

Poor

467

Terrible

386

Recent Reviews: 15410

  • User:carrie d

    Trip type: Couples

    Phenomenal Birthday Trip

    rating05 Dec 2025

    Hyatt Ziva exceeded our expectations. The service staff was exceptional, the food and beverages were plentiful and delicious. The beach is one of the best in Puerto Vallarta. Make sure you hang out...
  • User:Carolina B

    Trip type: Family

    Great property

    rating04 Dec 2025

    We celebrated our 20th anniversary in PV with family and friends. There were 18 of us ranging in age from 11 to 67, every one of us had a great time and would go back again. A few of us indulged in...
  • User:Christian R

    Trip type: Family

    A resort with understaffing issues, disorganized all around, with a kids club that is more like a small closet.

    rating03 Dec 2025

    Very disorganized resort with understaffing issues. Gatherings areas and pools are very small so they get overcrowded. You will be shoulder to shoulder in main pools. Kids clubs is a kids closet...
  • User:Melanie J

    Trip type: Couples

    Loved our view!

    rating02 Dec 2025

    Our room had the most beautiful view. We've stayed at many resorts in PV, and we typically book an ocean-view room. This was by far our favorite. We stayed in the newer tower and upgraded to a...

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