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This hotel is situated just across the promenade from one of the most beautiful beaches in Puerto Vallarta. With an extensive offering of shops and entertainment venues, the centre is only 4 km from the hotel. Only 3 km away, the international airport is only a few minutes drive from the hotel. A stop for public transport is situated only 500 m from the hotel.
254 rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the resort include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a childcare service, medical assistance, translation services, room service, an alarm call service, a laundry service and a coin-operated laundry.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The resort has family rooms, non-smoking rooms and smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The pool area also includes a hot tub, a waterslide and a pool bar. Guests can relax and enjoy the sun loungers and parasols provided. For guests who wish to keep active, tennis, beach volleyball and golf are available. With windsurfing, snorkelling and diving available, the resort also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.
Dining facilities include a non-smoking restaurant, a dining room, a café, a bar and a pub. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Paseo de las Garzas No. 3
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
8523 reviewsUser: John S
Trip type: Couples
Avoid at all costs. Resort has no A/C in rooms!🥵
Checked in just after 7 PM last Saturday. No bellman. Checked in and was told where the room was on the 5 floor beach front. Eventually found the room. Stepped into an oven. The temperature in the room was 28° C. Check thermostat it was set at 20° C. Call down…
User: DL J
Trip type: Friends getaway
A fixer upper hotel in need ofsome TLC
I’ll start off by saying we know this place is not a 4 or 5 star resort going into our vacation, however we were expecting a little more courtesy and a lot better customer service from the front desk when we arrived. We will not return here in the future. Just…
User: Cathie H
Trip type: Friends getaway
Crown Paradise Golden is nowhere near five stars
Front desk needs to be more welcoming, the check-in process for early arrival was an absolute nightmare. We were made to feel like an inconvenience and were dismissed and ignored for HOURS without so much as a wristband or towel card so we could enjoy the reso…
User: ixsunshine
AVOID THIS PLACE, ONLY FOR LOCALS
If you are a foreigner reading this, just skip it period.This place is very tailored to locals, overcrowded, no value, bad condition throughout everything. Don't be fool by the pictures and information on the website.5 nights/6 daysMy kid got a stomach flu fro…
User: JacobKim S
Trip type: Family
Kid branding is a gimmick
We chose this hotel for its 4-star rating and kid-friendly marketing, but it is in our experience a gimmick.Cleanliness and disrepair were a consistent issue all over the resort. Sun chairs were constantly dirty with bird droppings and food residue o…