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This attractive city hotel is located at the heart of old Vallarta, in its traditional and romantic setting. The mountains are covered in lush tropical vegetation. The sister hotel is just half a block away and is close to a wide variety of restaurants, diverse bars, cafes, nightclubs and shops.
The hotel has 42 rooms and 15 junior suites, which are located on 4 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a safe, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service and a laundry service. A fax machine is available for guests' business needs.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.
Parasols on the terrace are also available. For guests who wish to keep active, beach volleyball and golf are available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.
Various dining options are available, including a restaurant, a café and a bar. Catering options include full board and all-inclusive. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner).
Manuel M Dieguez No 171
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1422 reviewsUser: thursdaynext
Trip type: Couples
Our first stay, but not our last!
We recently enjoyed a 10-day couple’s getaway at Casa Doña Susana. From check in to checkout we had nothing but excellent service! The 1st floor room we reserved had a large balcony right over the main entrance, which was great for people watching. Might be a…
User: 543jamiew
Trip type: Couples
Great Couple's Stay - Missing Water and Ice
My husband and I (late forties) enjoyed our stay at Casa Doña Susana. The resort is beautiful, the rooms were very clean, and the staff was excellent. The beach team was amazing; the servers were attentive and the umbrella crew worked incredibly hard during a…
User: 1Reston
Trip type: Couples
Comfortable but sunny balcony.
The location of the hotel couldn’t be better if you like access to restaurants and night life in the Romantic Zone. We reserved a balcony room and lucked out because of cancellations and were given room 106 with the expanded balcony over the entrance below. Th…
User: DisforDrew
Trip type: Solo travel
Hospitality when it matters most
This is a weird review, because I was only at the hotel for 1 night, but I felt this was the most important one to leave. I was in PV when the city was going through a weird time. One of the many reasons I will absolutely be back is because of how far above an…
User: Kate B
Trip type: Solo travel
Deceptive advertising - beware !
On arrival I was put in a windowless room down a dark hallway, next to the men's bathroom, with a broken AC that only worked on very cold, infested with mosquitoes and a defective door lock. The front desk was not willing to help, insisting this was a "standar…
