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This hotel is excellently located on Avila Camacho Boulevard and in close proximity to the beach of Villa del Mar. Within only a few minutes on foot guests will be able to reach various bars, the Plaza Mocambo shopping centre and the Acuario Michin Puebla.. The hotel is situated close to a selection of restaurants and nightclubs. Countless shopping venues, the centre of Puebla as well as a bus station can be found within 4 km of the hotel. The tourist centre of Cholula is about 8 km away, whilst African Safari is roughly 20 km from the hotel. Puebla airport is approximately 25 km away.
166 non-smoking rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. Leisure activities and facilities at the hotel include tennis, a gym, a spa, a sauna and a solarium or, for a fee, massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Room Service
Shops
Small supermarket
Theatre
TV Room
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Lunch Buffet
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Children's Pool
Golf
Gym
Indoor Pool
Massage
Outdoor Pool(s)
Sauna
Sun loungers
Sun terrace
Tanning Studio/Solarium
Tennis

Restaurants
1 km
Bus Station
5 km
City Centre
5 km
Golf Course
5 km
Excellent
221
Very Good
35
Average
17
Poor
12
Terrible
10
Recent Reviews: 295
User:uribefa
Trip type: Business
Not anymore…
26 Jun 2026
User:EverlastingSong
Trip type: Solo travel
Great hotel
26 Jun 2026
User:Friesen A
Trip type: Solo travel
Bueno
26 Jun 2026
User:yolyvalencia
Trip type: Couples
Excellent stay! Avoid the spa!
26 Jun 2026
User:likesabitofluxury
Trip type: Business
Poorly maintained and very poor customer service.
26 Jun 2026