InterContinental Presidente Puebla

95 +PHOTOS

97+ photos

InterContinental Presidente Puebla

Name: InterContinental Presidente Puebla
Address: Blvd Hermanos Serdan 141, Puebla, mexico
Telephone: 353818882077
Rating: 4.5

puebla, mexico

About InterContinental Presidente Puebla

location

This hotel is excellently located on Avila Camacho Boulevard and in close proximity to the beach of Villa del Mar. Within only a few minutes on foot guests will be able to reach various bars, the Plaza Mocambo shopping centre and the Acuario Michin Puebla.. The hotel is situated close to a selection of restaurants and nightclubs. Countless shopping venues, the centre of Puebla as well as a bus station can be found within 4 km of the hotel. The tourist centre of Cholula is about 8 km away, whilst African Safari is roughly 20 km from the hotel. Puebla airport is approximately 25 km away.

facility

166 non-smoking rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. Leisure activities and facilities at the hotel include tennis, a gym, a spa, a sauna and a solarium or, for a fee, massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme.

meals

Various dining options are available, including a restaurant, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at InterContinental Presidente Puebla

Facilities (17)

Air conditioningLobbyCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Outdoor FurnitureReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVClosetFireplaceRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (8)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymTennisTanning Studio/SolariumEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Puebla, Mexico

Blvd Hermanos Serdan 141

What's nearby

Restaurants1km
Bus Station5km
City Centre5km
Golf Course5km

Check-in from 3:00 PM · Check-out by 1:00 PM

Puebla, Mexico

Blvd Hermanos Serdan 141

What's nearby

Restaurants1km
Bus Station5km
City Centre5km
Golf Course5km

Check-in from 3:00 PM · Check-out by 1:00 PM

User Rating & Reviews

4.5

Excellent

296 reviews

Value
Rooms
Cleanliness
Service

Excellent221
Very Good36
Average17
Poor12
Terrible10

Recent Reviews: 296

User: lassal34
Trip type: Business
Short Stay at Intercontinental
01 Sep 2026
Overall ok stay, the hotel lobby impresses you by an upscale hotel however the room are now dated and showing its age. I must say that the highlight is the customer service both at the lobby and at the restaurant. Food at the restaurant/bar was great, with plenty of food choices and appetizers. I was able to order the guacamole and the shrimp tacos which were delicious. The room was spacious with… Overall ok stay, the hotel lobby impresses you by an upscale hotel however the room are now dated and showing its age. I must say that the highlight is the customer service both at the lobby and at the restaurant. Food at the restaurant/bar was great, with ple…
User: uribefa
Trip type: Business
Not anymore…
01 Apr 2026
I had written a review some many months ago. During that time, I had an uncomfortable situation with the guy attending the parking lot and I had received "sincere apologies" from the Presidente's management.After that I continued booking the Presidente when visiting Puebla cause I'm an IHG Rewards member, cause I really liked this hotel and because I felt confident about do not have again an awkwa… I had written a review some many months ago. During that time, I had an uncomfortable situation with the guy attending the parking lot and I had received "sincere apologies" from the Presidente's management.After that I continued booking the Presidente when vi…
User: EverlastingSong
Trip type: Solo travel
Great hotel
14 Mar 2026
The hotel is elegant and comfortable. The Club Lounge was a real highlight of the stay. The space is pleasant and well managed, with a good selection of food and drinks during happy hours. Service throughout the hotel was attentive, and everything felt well organised. Overall, a great choice in Puebla and a place that makes the stay feel special. Highly recommended. M. Galmiche, at Intercontine… The hotel is elegant and comfortable. The Club Lounge was a real highlight of the stay. The space is pleasant and well managed, with a good selection of food and drinks during happy hours. Service throughout the hotel was attentive, and everything felt well or…
User: Friesen A
Trip type: Solo travel
Bueno
18 Nov 2025
Very good Service from Israel and Estanislov in Lobby Bar , Hotel good everything was perfekt , i enjoy the time Here , Just amazing Mayitze Galmiche, Guest Services / Front Office at Intercontinental Presidente Puebla By IHG, responded to this review A very warm greeting to you. Thank you very much for taking the time to share your comments with us and the public. We are delighted you had a… Very good Service from Israel and Estanislov in Lobby Bar , Hotel good everything was perfekt , i enjoy the time Here , Just amazing Mayitze Galmiche, Guest Services / Front Office at Intercontinental Presidente Puebla By IHG, responded to this review A v…
User: yolyvalencia
Trip type: Couples
Excellent stay! Avoid the spa!
21 May 2025
Hotel and service was excellent! Attention to detail by staff was amazing. I took off a star, for the spa service my husband and I received. We paid for two vitality massages ( the most expensive on the list) and all we received was our bodies being lathered with oil. No true massage. We still tipped the girls as I figured they probably don’t have the training and may not be their fault. Mayitz… Hotel and service was excellent! Attention to detail by staff was amazing. I took off a star, for the spa service my husband and I received. We paid for two vitality massages ( the most expensive on the list) and all we received was our bodies being lathered w…

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