Banyan Tree Puebla

95 +PHOTOS

97+ photos

Banyan Tree Puebla

Name: Banyan Tree Puebla
Address: 10 Norte #1402, Puebla, mexico
Telephone: 353818882077
Rating: 4.7

puebla, mexico

About Banyan Tree Puebla

location

This hotel is located in the centre of Puebla.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available.

rooms

Rooms are equipped with central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A minibar is provided. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. Amenities in the bathrooms include a shower. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Banyan Tree Puebla

Facilities (14)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingWifiEV Charging Station

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Common Area (4)

Game RoomLibraryReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / Service

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (4)

MinibarTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Outdoor Pool(s)Swimming PoolGymGolfEvents

Transfers (1)

Airport Transfers

Location

Puebla, Mexico

10 Norte #1402

Check-in from 3:00 PM · Check-out by 12:00 PM

Puebla, Mexico

10 Norte #1402

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

996 reviews

Value
Rooms
Cleanliness
Service

Excellent862
Very Good61
Average32
Poor21
Terrible20

Recent Reviews: 996

User: Scapegoat51b
Trip type: Couples
It's the people who make the difference.
23 Sep 2026
User: Isabel M
Trip type: Friends getaway
The best to share a special moment with friends in Puebla!
09 Sep 2026
We had to he opportunity to celebrate a very special occasion, 40 years of friendship and I can only say that quality of the food, service and hosting was above and beyond. Thank you. We loved the Italian food. We will be back! Manuel Leal, Owner at Banyan Tree Puebla, responded to this review Dear Mrs. Isabel,Thank you so much for your kind words! It was a pleasure to be part of such a speci… We had to he opportunity to celebrate a very special occasion, 40 years of friendship and I can only say that quality of the food, service and hosting was above and beyond. Thank you. We loved the Italian food. We will be back! Manuel Leal, Owner at Banyan…
User: Juan V
Trip type: Solo travel
stay in Puebla, eat at Saffron
29 Jul 2026
excellent Thai food in Puebla, amazing city views and house vibes at the rooftop bar, thanks to Giovanni, Christian, Oscar, and Jennifer for an unforgettable experience Manuel Leal, Owner at Banyan Tree Puebla, responded to this review Dear Guest,Thank you very much for sharing your experience. We are delighted to know you enjoyed Saffron’s cuisine, the rooftop views, and the atmosphere. We t… excellent Thai food in Puebla, amazing city views and house vibes at the rooftop bar, thanks to Giovanni, Christian, Oscar, and Jennifer for an unforgettable experience Manuel Leal, Owner at Banyan Tree Puebla, responded to this review Dear Guest,Thank yo…
User: Climber310376
Trip type: Family
Wonderful experience
26 Jul 2026
Giovanni was professional, helpful, attentive. He had a lovely personality. We enjoyed ourselves very muchRaymond Manuel Leal, Owner at Banyan Tree Puebla, responded to this review Dear Guest,Thank you very much for sharing your wonderful feedback. We are delighted to know you had an enjoyable experience and that Giovanni provided attentive and professional service.We will gladly share your k… Giovanni was professional, helpful, attentive. He had a lovely personality. We enjoyed ourselves very muchRaymond Manuel Leal, Owner at Banyan Tree Puebla, responded to this review Dear Guest,Thank you very much for sharing your wonderful feedback. We are…
User: ryanisrad
Trip type: Couples
Thai and Chile en Nogada on the rooftop
25 Jul 2026
We stayed here because it was close to the zocalo and the rooms are quite comfortable. We ate at the Thai restaurant, and Giovanni took great care of us. I actually ordered Chile en Nogada and it was amazing. Would recommend! Manuel Leal , General Manager at Banyan Tree Puebla, responded to this review Dear Mr. Ryan,Thank you for your kind review. We are delighted to know you enjoyed your sta… We stayed here because it was close to the zocalo and the rooms are quite comfortable. We ate at the Thai restaurant, and Giovanni took great care of us. I actually ordered Chile en Nogada and it was amazing. Would recommend! Manuel Leal , General Manager a…

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