Camino Real Pachuca

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67+ photos

Camino Real Pachuca

Name: Camino Real Pachuca
Address: Camino Real De La Plata Lote 15, Pachuca, mexico
Telephone: 353818882077
Rating: 3.8

pachuca, mexico

About Camino Real Pachuca

location

The city hotel is located in the modern 'Silver Zone' development, which includes a convention centre, Modern Art and Science and Technology museums, a concert hall and a sculptural space. The business hotel is situated in one of the city's most developed and enhanced areas, adjacent to the main financial district, government offices and entertainment areas. Nearby places of interest include the University of Football and 'The Clock' (replica of Big Ben), both of which are a 10-minute drive from the hotel, the Hidalgo football stadium (5 minutes' drive), and San Miguel Regal and Real del Monte (both 15 minutes). The international airport is approximately 90 km from the conference hotel.

facility

The hotel has 4 suites, 33 single rooms and 69 double rooms, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Breakfast guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu.

Amenities at Camino Real Pachuca

Facilities (4)

24-hour receptionConference RoomElevator/ LiftLaundry

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

General Services (2)

ConciergeLuggage storage

Hygiene (1)

Gym/ Fitness centre

Meals (4)

Breakfast BuffetBreakfast ServedContinental BreakfastRestaurant

Location

Pachuca, Mexico

Camino Real De La Plata Lote 15

Nearest airport100km

City centre1km

What's nearby

City centre1km
Nearest airport100km

Check-in from 3:00 PM · Check-out by 12:00 PM

Pachuca, Mexico

Camino Real De La Plata Lote 15

Nearest airport100km

City centre1km

What's nearby

City centre1km
Nearest airport100km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.8

Good

354 reviews

Value
Rooms
Cleanliness
Service

Excellent142
Very Good94
Average67
Poor24
Terrible27

Recent Reviews: 354

User: pimey9vh6a
Trip type: Business
Camino Real Pachuca
17 Aug 2025
You need to improve two aspects:a) The room cards must work properly. It is not good to arrive at your assigned room and not be able to open it because the card access is inactive. Please fix it immediately.b) Faucets need to deliver water properly. You can consider renewing. Those look old-fashioned. Lidia Gutierrez Rivas, Director General at Camino Real Pachuca, responded to this review Est… You need to improve two aspects:a) The room cards must work properly. It is not good to arrive at your assigned room and not be able to open it because the card access is inactive. Please fix it immediately.b) Faucets need to deliver water properly. You can co…
User: acanto562779
The room Was not water,it does not have shampoo
29 Mar 2025
The receptionist her service Was bad.The character to recive us.We were mexicans.The hotel has Good service for foreigners. Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Dear guest:We sincerely apologize for the issues you experienced during your stay; for the room and the customer service. Your feedback is invaluable, and we are committed to im… The receptionist her service Was bad.The character to recive us.We were mexicans.The hotel has Good service for foreigners. Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Dear guest:We sincerely apologize for…
User: Karina M
Trip type: Family
Need to fix the problems
18 Feb 2025
On my experience running hotels no water is really bad,need to close or give other options to yours guest, they said in 15 minutes back the water and that’s not true, my sister in law super hot the room, they said with the time is going to be cold but not true again Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Estimada huésped: Le agradezco el… On my experience running hotels no water is really bad,need to close or give other options to yours guest, they said in 15 minutes back the water and that’s not true, my sister in law super hot the room, they said with the time is going to be cold but not true…
User: carlosfernandezp89
Trip type: Business
Poor service
08 Feb 2025
I was in a 2 days business trip. Food is just ok but nothing fancy. Room is poor. Ac outlet barely work. Service is very poor. I lost my jacket in the hotel and after I reported it nobody called me back. It's been three days with no news yet Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Estimado huesped: Nos disculpamos sinceramente por los inco… I was in a 2 days business trip. Food is just ok but nothing fancy. Room is poor. Ac outlet barely work. Service is very poor. I lost my jacket in the hotel and after I reported it nobody called me back. It's been three days with no news yet Yuridia Cruz ,…
User: luvmaxine
Would definitely stay here again.
29 May 2023
The staff is so kind and the food was really good! The room service was excellent and the rooms were clean. I loved everything about this Hotel and I plan to stay here again in the future. Everyone here is truly so kind! I felt so safe traveling alone. Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Dear guest: Thank you so much for these words an… The staff is so kind and the food was really good! The room service was excellent and the rooms were clean. I loved everything about this Hotel and I plan to stay here again in the future. Everyone here is truly so kind! I felt so safe traveling alone. Yuri…

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