Camino Real Pachuca

Name: Camino Real Pachuca
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Pachuca, mexico
Telephone: +44-204-505-9777
Rating: 3.8

Pachuca, Pachuca

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About Camino Real Pachuca

Location

The city hotel is located in the modern 'Silver Zone' development, which includes a convention centre, Modern Art and Science and Technology museums, a concert hall and a sculptural space. The business hotel is situated in one of the city's most developed and enhanced areas, adjacent to the main financial district, government offices and entertainment areas. Nearby places of interest include the University of Football and 'The Clock' (replica of Big Ben), both of which are a 10-minute drive from the hotel, the Hidalgo football stadium (5 minutes' drive), and San Miguel Regal and Real del Monte (both 15 minutes). The international airport is approximately 90 km from the conference hotel.

Facility

The hotel has 4 suites, 33 single rooms and 69 double rooms, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Breakfast guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Camino Real Pachuca

Facilities
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  Air conditioning
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  24-hour reception
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  24-hour check-in
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  Hotel Safe
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  Lifts
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  Newspaper kiosk
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  Shops
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  Bar(s)
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  Restaurant(s)
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  Restaurant(s) with air conditioning
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  Restaurant(s) with non-smoking area
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  Conference Room
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  Internet access
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  WLAN access
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  Room Service
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  Laundry Service
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  Medical Assistance
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  Car Park
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  Laundry Facilities
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  Disability-friendly
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  Wifi
Beauty and Spa
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  Massage
Building Information
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  Located on main road
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  Year of construction
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  Number of Floors - Main building
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  Number of Rooms (total)
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  Number of Single Rooms
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  Number of Double Rooms
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  Number of Suites
Category
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  Category (Official)
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  Category (Recommended)
Hotel Type
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  City Hotel
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  Conference Hotel
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  Business Hotel
Hygiene
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  Protective hygiene screens
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  Social distancing regulations
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  Mandatory mask-wearing
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  Enhanced cleaning programme
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  Contactless payment
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  Contactless check-in/-out
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  Protective masks for guests
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  Hand sanitiser
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  Housekeeping only upon request
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  Sanitiser dispenser
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  Hygiene training for staff
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  Health checks on staff
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  Use of commercially available disinfectants
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  Protective equipment for employees
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  No high-touch furnishings in public areas
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  Protective equipment for guests
Meals
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  Lunch Buffet
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  à la carte Lunch
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  à la carte Dinner
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  Set menu dinner
Payment
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  American Express
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  VISA
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  MasterCard
Room Facilities
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  Bathroom
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  Shower
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  Bathtub
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  Hairdryer
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  Direct dial telephone
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  Satellite/cable TV
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  Internet access
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  Minibar
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  King-size Bed
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  Air conditioning (centrally regulated)
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  Central Heating
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  Safe
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  TV
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  Double Bed
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  Air conditioning (individually regulated)
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  Tea/coffee maker
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  Wheelchair access
Sport/Entertainment
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  Aerobics
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  Gym
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  Children's Entertainment
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  Tennis
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  Aerobics

Location

Around this property:

Centre

1 km

Airport

100 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

142

Very Good

Average

Poor

Terrible

Recent Reviews: 354

User:pimey9vh6a
Trip type: Business
Camino Real Pachuca
17 Aug 2025
You need to improve two aspects:a) The room cards must work properly. It is not good to arrive at your assigned room and not be able to open it because the card access is inactive. Please fix it immediately.b) Faucets need to deliver water properly. You can consider renewing. Those look old-fashioned. Lidia Gutierrez Rivas, Director General at Camino Real Pachuca, responded to this review Estimado/a huésped:Agradecemos el tiempo que se tomó para compartirnos su experiencia durante su reciente estancia en Camino Real Pachuca.Valoramos mucho sus observaciones sobre el funcionamiento de las tarjetas de acceso y el estado de las llaves de agua en la habitación. Lamentamos los inconvenientes que esto pudo ocasionar y le aseguramos que sus comentarios serán revisados cuidadosamente para mejorar estos puntos y garantizar que su siguiente visita sea más satisfactoria.Seguiremos trabajando para ofrecer el servicio y la comodidad que merecen todos nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente y superar sus expectativas en una futura estancia.
User:acanto562779
Trip type:
The room Was not water,it does not have shampoo
29 Mar 2025
The receptionist her service Was bad.The character to recive us.We were mexicans.The hotel has Good service for foreigners. Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Dear guest:We sincerely apologize for the issues you experienced during your stay; for the room and the customer service. Your feedback is invaluable, and we are committed to improving our service to ensure that all guests feel welcome and well cared for. We hope to have the opportunity to provide you with a much better experience in the future.Thank you for being our guest.
User:Karina M
Trip type: Family
Need to fix the problems
18 Feb 2025
On my experience running hotels no water is really bad,need to close or give other options to yours guest, they said in 15 minutes back the water and that’s not true, my sister in law super hot the room, they said with the time is going to be cold but not true again Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Estimada huésped: Le agradezco el tiempo para compartirnos sobre su estancia en el hotel. Lamento que hayamos generado esta mala impresión sobre nuestro servicio y que su experiencia haya sido negativa. Estamos trabajando en un plan de acción para que esto no se repita nuevamente. Nuestra misión es hacer que tengan memorias agradables y no lo contrario. Le ofrezco una disculpa por ello. Muchas gracias por su confianza en la marca Camino Real Hoteles y esperamos que nos brinde la oportunidad de atenderles nuevamente. Cordialmente
User:carlosfernandezp89
Trip type: Business
Poor service
08 Feb 2025
I was in a 2 days business trip. Food is just ok but nothing fancy. Room is poor. Ac outlet barely work. Service is very poor. I lost my jacket in the hotel and after I reported it nobody called me back. It's been three days with no news yet Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Estimado huesped: Nos disculpamos sinceramente por los inconvenientes que haya experimentado durante su estancia.Lamentamos los problemas con su habitación y el del aire acondicionado, así como de nuestros nuestro servicio. En cuanto a la pérdida de su chamarra, le notificamos que no tenemos reporte de objetos olvidados en la habitación. Sus comentarios son muy importantes para nosotros y tomaremos las medidas necesarias para mejorar nuestros servicios. Agradecemos su paciencia y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro con una experiencia mucho mejor.Cordialmente
User:luvmaxine
Trip type:
Would definitely stay here again.
29 May 2023
The staff is so kind and the food was really good! The room service was excellent and the rooms were clean. I loved everything about this Hotel and I plan to stay here again in the future. Everyone here is truly so kind! I felt so safe traveling alone. Yuridia Cruz , Atención al huésped/Recepción at Camino Real Pachuca, responded to this review Dear guest: Thank you so much for these words and we really appreciate your feedback. We are glad that you had such a memorable experience. Feel free to come back whenever you feel like. I am sharing these comments with all the employees. At your service anytime. Best regards.