SJ Grand Hotel

45 +PHOTOS

47+ photos

SJ Grand Hotel

Name: SJ Grand Hotel
Address: Avenida Insurgentes No. 4001, Monterrey, mexico
Telephone: 353818882077
Rating: 4.2

monterrey, mexico

About SJ Grand Hotel

location

This hotel welcomes guests in Monterrey.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at SJ Grand Hotel

Facilities (15)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorWifi

Business Center and Conferences (1)

Business Center

General Services (3)

ConciergeLuggage storageWheelchair

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (1)

Room service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (1)

Gym

Transfers (1)

Airport Transfers

Location

Poniente, Monterrey, Mexico

Avenida Insurgentes No. 4001

Nearest airport34km

City centre6km

What's nearby

City centre6km
Nearest airport34km

Check-in from 3:00 PM · Check-out by 12:00 PM

Poniente, Monterrey, Mexico

Avenida Insurgentes No. 4001

Nearest airport34km

City centre6km

What's nearby

City centre6km
Nearest airport34km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

160 reviews

Value
Rooms
Cleanliness
Service

Excellent107
Very Good13
Average9
Poor20
Terrible11

Recent Reviews: 160

User: Trip15392938080
Trip type: Solo travel
Not to Radison stanards more like Days inn/ref roof
05 May 2025
The place is just OK but doesn’t fall into red standards service is very limited. Breakfast is awful. Nobody nobody except one person speak English. The pool doesn’t even work. Everything is dirty. The rooms are pretty good and the sheets are pretty clean, but otherwise the hotel is pretty much a disaster. I’m surprised it’s named radisonThe place is just OK but doesn’t fall into red standards service is very limited. Breakfast is awful. Nobody nobody except one person speak English. The pool doesn’t even work. Everything is dirty. The rooms are pretty good and the sheets are pretty clean, but…
User: Carlos G
Trip type: Couples
Poor experience
27 May 2024
This place has a good location, and staff is very friendly, that's all I can add as positive, the Lobby smell like a wet towel was left in there for a month, (I read a past review and this hasn't improved), the room assigned first had the toilet dirty, they change us to another room, only two towels and the hand towel was dirty, I ask for towels and the guest service send me to get it from where t… This place has a good location, and staff is very friendly, that's all I can add as positive, the Lobby smell like a wet towel was left in there for a month, (I read a past review and this hasn't improved), the room assigned first had the toilet dirty, they ch…
User: chris9923
Trip type: Solo travel
Quite disappointed
01 Jan 2024
Firstly I choose this hotel because side it had a swimming pool prominently featured on Expedia and it’s own website. After check-in I changed into my swim wear and went to the roof top only to find the pool and jacuzzi closed. Reception tells me of course it is, and will be for the next 3 months. Then why is this not clearly stated in their listing, or mentioned upon confirmation or signage at th… Firstly I choose this hotel because side it had a swimming pool prominently featured on Expedia and it’s own website. After check-in I changed into my swim wear and went to the roof top only to find the pool and jacuzzi closed. Reception tells me of course it…
User: jose t
Trip type: Couples
More bad than Good reviews
08 Jan 2023
I will start by the bad things I found at My last visit. Upon arriving at Parking lot. Its confusing because Lobby is on 3rd Floor , so you have 2 elevators to take. First elevator smelled really bad due to sewer problem. Light at the elevator hall was off. When arriving at Main Lobby you will notice there is no water to drink and/or coffee. You need to get it either at room (which is awful and th… I will start by the bad things I found at My last visit. Upon arriving at Parking lot. Its confusing because Lobby is on 3rd Floor , so you have 2 elevators to take. First elevator smelled really bad due to sewer problem. Light at the elevator hall was off. Wh…
User: renemariscal
Very Understanding!!!
28 Jun 2022
Great stay!!! Staff very considerate of our sudden change in plans by honoring our last night's cancellation request :-) Definitely recommend the hotel, it's location (near the Galleria Mall) and friendly service.Great stay!!! Staff very considerate of our sudden change in plans by honoring our last night's cancellation request :-) Definitely recommend the hotel, it's location (near the Galleria Mall) and friendly service.

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