CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

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CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Name: CHN Hotel Monterrey Norte, Trademark Collection by Wyndham
Address: Av. Fidel Velazquez, 3000, Col. Central, Monterrey, mexico
Telephone: 353818882077
Rating: 3.2

monterrey, mexico

About CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

location

The hotel is located just 15 minutes away from the city centre and 20 minutes away from the convention centre Cintermex. In addition, the international airport is roughly minutes km from the hotel.

facility

Guests have a choice of 156 rooms, including 7 junior suites, 93 single rooms and 55 double rooms. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a solarium. An entertainment programme and a kids' club are also options for entertainment.

meals

Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Facilities (15)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (6)

Doctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (6)

ShowerHairdryerTVClosetRoom serviceToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolTanning Studio/Solarium

Location

Norte, Monterrey, Mexico

Av. Fidel Velazquez, 3000, Col. Central

Check-in from 3:00 PM · Check-out by 12:00 PM

Norte, Monterrey, Mexico

Av. Fidel Velazquez, 3000, Col. Central

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.2

Average

123 reviews

Value
Rooms
Cleanliness
Service

Excellent28
Very Good33
Average23
Poor14
Terrible25

Recent Reviews: 123

User: 933miguelp
Trip type: Solo travel
Mediocre Place
01 Dec 2019
Very old hotel, it feels like Wyndham purchased a previous hotel building and just paint it over. The AC is big, bulky and noisy, feels. Internet is low like a turtle. Makes you feel like you’re in 1994. The room I was in was facing the road, very noisy. Pillows are probably the worst I’ve slept on. Breakfast was bland, better go outside and get some tacos. Staff is friendly but I wouldn’t stay he… Very old hotel, it feels like Wyndham purchased a previous hotel building and just paint it over. The AC is big, bulky and noisy, feels. Internet is low like a turtle. Makes you feel like you’re in 1994. The room I was in was facing the road, very noisy. Pillo…
User: gamma321
Trip type: Business
Lackluster service, rooms leave much to be desired
20 Apr 2019
We reserved the hotel as a group, among the niceties we got in our rooms were a smelly bath, a shower that had a tendency to flood the room, a non-working door lock and noisy AC in two of our rooms. You want a towell? Better bring your own, you only get one that you must use for showers and for drying your hands and/or face. We requested at least another one, but the staff never really cared about… We reserved the hotel as a group, among the niceties we got in our rooms were a smelly bath, a shower that had a tendency to flood the room, a non-working door lock and noisy AC in two of our rooms. You want a towell? Better bring your own, you only get one th…
User: dulcebernal
Trip type: Solo travel
Big room but
29 May 2018
The clean was clean always but there were some things that I noticed. Principal was the smell of the bathroom that came frome the pipe, and I didn’t know what was the reason because my room/bathroom was always clean. Gym cardio equipment needs maintenance. And finally, it was really annoying to go to the pool area and find it always dirty, from the stay I was there I could never get in because it… The clean was clean always but there were some things that I noticed. Principal was the smell of the bathroom that came frome the pipe, and I didn’t know what was the reason because my room/bathroom was always clean. Gym cardio equipment needs maintenance. And…
User: abhishekg464
Trip type: Business
Got Sick Because Of Nasty/Ugly Room
05 May 2018
I got sick because there was lot of water due to AC and there was Carpet on the floor and it was always wet because of this Humidity lots of Fungal Infections in the room. I stayed 7 nights in this Property I made several complaints However did not get Solutions. Stay at your Own Risk. LQ Customer Car... T, LQ Customer Care at CHN Monterrey Norte, responded to this review Dear Valued Guest,It… I got sick because there was lot of water due to AC and there was Carpet on the floor and it was always wet because of this Humidity lots of Fungal Infections in the room. I stayed 7 nights in this Property I made several complaints However did not get Solutio…
User: Q529FWgregoryc
Trip type: Family
On the highway we were taking
10 Mar 2018
The hotel was clean and the staff was friendly. We arrived at 2:30 and had to wait until 3:00 to check in. There really was no where to walk our two dogs, otherwise it was good. It was located on the route we were takingThe hotel was clean and the staff was friendly. We arrived at 2:30 and had to wait until 3:00 to check in. There really was no where to walk our two dogs, otherwise it was good. It was located on the route we were taking

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