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The hotel is just a 20-minute walk from Barrio Antiguo, with its many restaurants and bars. There are shopping options just 25 minutes' walk away at Plaza Fiesta San Agustin. The governmental palace and Parque Fundidora can also be reached within half an hour on foot. The central bus station is 35 minutes away and the railway station lies 40 minutes from the hotel.
The hotel has 231 rooms, including 9 junior suites, 132 single rooms and 88 double rooms, which are located on 12 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. A spa, a sauna and solarium are available in the wellness area. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a café and a bar. A number of specialities await guests in an air-conditioned restaurant with a separate area for smokers. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Bicycle Cellar
Bicycle Hire
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Foyer
Garage
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with smoking area
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Continental Breakfast
Evening Buffet
Lunch Buffet
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Children's Pool
Golf
Gym
Indoor Pool
Jacuzzi
Number of Pools
Outdoor Pool(s)
Sauna
Sun terrace
Tanning Studio/Solarium

Underground/Over ground Station
400 m
Bars / Pubs
600 m
Restaurants
600 m
Bus Station
1 km
Shopping opportunities
1 km
Nightclub
2 km
Park
2 km
Train Station
2 km
Excellent
105
Very Good
140
Average
100
Poor
66
Terrible
74
Recent Reviews: 485
User:Jade d
Trip type: Business
Unfortunately it was terrible
26 Jun 2026
User:lagabowabo
Trip type:
Dirty Unbearable
26 Jun 2026
User:Rickeys-Travels
Trip type:
Nice hotel in Centro
26 Jun 2026
User:Carneiroclown
Trip type:
Disapointed…
26 Jun 2026
User:GRUPO A
Trip type: Business
SPIDERWEBS ON CEILINGS
26 Jun 2026