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This hotel welcomes guests in Monterrey.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi ensure optimal comfort. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Room Service
Shops
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Packaged meals
Protective equipment for employees
Protective hygiene screens
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Sport/Entertainment
Aerobics
Gym
Number of Pools
Outdoor Pool(s)
Sun loungers
Sun terrace

Excellent
56
Very Good
34
Average
30
Poor
26
Terrible
28
Recent Reviews: 174
User:acontr809653
Trip type:
Prime amenities and location
02 Apr 2026
User:efuentes2026
Trip type: Business
No Maintenance and not clean
25 Mar 2026
User:9lpb1i8xxp
Trip type:
Awesome and beautiful hotel in pristine location.
23 Feb 2026
User:globadillo
Trip type:
Beautiful hotel!
13 Oct 2025
User:Ernest W
Trip type: Business
nice hotel, great location but poor/non-existent service during breakfast
15 Aug 2025