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Wyndham Garden Mexico City Polanco

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Wyndham Garden Mexico City Polanco

locationCentro, Mexico City

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About Wyndham Garden Mexico City PolancoAbout Wyndham Garden Mexico City Polanco

Location

The hotel is strategically located in the heart of the exclusive financial and commercial area of Mexico, near the forest of Chapultepec. The establishment is some 20 minutes by car from the historical centre of the city. It is also close to shopping centres and museums such as the Rufino Tamayo Museum, National Museum of Anthropology, Museum of History and the Museum of Modern Art. It is also just steps away from the beautiful ‘Paseo de la Reforma’, one of the most important avenues in Mexico City. The National Institute of Fine Arts is some 3 km away and the historical Zócalo main plaza about 20 minutes from the hotel by public transport. The city of Toluca can be reached in around 40 minutes by car and the beach in Acapulco in about a 4-hour drive.

Facility

27 junior suites, 36 single rooms and 18 double rooms are located on 10 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex promises pleasant and carefree swimming. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, massage treatments and hiking. A casino offers fun and entertainment.

Meals

Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Wyndham Garden Mexico City Polanco Amenities at Wyndham Garden Mexico City Polanco

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

    • -

      Number of Pools

    • -

      Sun terrace

    • -

      Swimming Pool

LocationLocation

Around this property:

Forest

900 m

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

286

Very Good

184

Average

98

Poor

42

Terrible

40

Recent Reviews: 650

  • User:jesseggarcia

    Trip type:

    No space to rest

    rating29 Oct 2025

    My spouse and I got in late from a very long trip into the city. We wanted to shower, rest, and fall asleep while watching a movie. When we walked in the room had no bathroom amenities. We called...

  • User:Tracy S

    Trip type: Business

    Nice place to stay.

    rating02 Sept 2025

    This was a great place to stay. It was my first visit to Mexico City and this was a very nice area to stay in. Alot of restaurants for eating and stores for shopping. I felt very safe in this...

  • User:644karstenb

    Trip type:

    Probably one of the 3 worst hotels I have ever stayed in

    rating29 May 2025

    Not a good experience. Took forever to check in, in the reception which was being remoddeled. My colleague got breakfast included, I didn't although we had been booked at the same time, and the price...

  • User:Chez_Alexito

    Trip type: Business

    Wyndham Polanco - A hotel to avoid

    rating10 Mar 2025

    Horrible experience -from the beginning to the end. This is supposed to be a 4 star hotel but the rooms are not well maintained, the service and the overall organisation of the hotel is horrible and...

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