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W Mexico City

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W Mexico City

locationCentro, Mexico City

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About  W Mexico CityAbout W Mexico City

Location

The hotel is located next Paseo de la Reforma in the trendy Polanco neighbourhood. It is in the centre of Mexico City, near the National Auditorium, French Embassy and the National Museum of Anthropology. Further nearby attractions include Chapultepec Castle and the Monumento a los Héroes de la Independencia.

Facility

The hotel has 5 lifts and features 237 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine. 9 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, a games console and WiFi (for a fee) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

Excellent swimming awaits guests at the indoor pool. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers are ready and waiting on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at W Mexico City Amenities at W Mexico City

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Forest

100 m

Underground/Over ground Station

200 m

Park

250 m

Tourist Centre

7 km

City Centre

7 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

823

Very Good

385

Average

163

Poor

70

Terrible

52

Recent Reviews: 1493

  • User:Lucas H

    Trip type: Family

    Modern art is a theme at this hotel, perhaps to excess.

    rating28 Jul 2025

    Friendly staff. Great location amongst the fanciest shopping, cafes, bistros, restaurants and bars. Also some great museums nearby, including the famous anthropological museum. Modern art is a theme...
  • User:alvimangles

    Trip type: Business

    Nice hotel lots of windows

    rating26 Jul 2025

    We stayed a week in W in Mexico City for work and expo. The hotel is in a great location in Polanco. The suite was very nice with great views everywhere!!! We had windows in the shower in the...
  • User:Miandru

    Trip type: Business

    Remarkable Comeback

    rating18 Jul 2025

    I’ve stayed at the W Mexico City a few times, and while my visit last year left me feeling like the signature W vibe was fading at this location, this year’s stay was a completely different story—in...
  • User:rahulpat

    Trip type: Couples

    Very clunky rooms

    rating10 Jul 2025

    Let me start positive. The area is a nice upscale “business” neighborhood. The other positive was breakfast - satisfying election of fresh yogurts, fruit, breads, made to order dishes and very prompt...

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