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This hotel warmly welcomes guests in Mexico City.
Tennyson 79 Col. Polanco
Check-in from 3:00 PM · Check-out by 12:00 PM
Tennyson 79 Col. Polanco
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
217 reviewsUser: Pablo Enrique R
Trip type: Solo travel
Promising space with a couple of catches
The space seemed well-furnished and promising at first but during my visit a large part of the building was being remodeled, leading to dust and noise early in the morning. The bathroom in my suite was not too well lit and the water in the shower never ran even close to hot, it was basically cold the first night. Emi, the person serving breakfast, was a standout, he was very cordial and helpful, a… The space seemed well-furnished and promising at first but during my visit a large part of the building was being remodeled, leading to dust and noise early in the morning. The bathroom in my suite was not too well lit and the water in the shower never ran eve…
User: Floyd999
Trip type: Couples
Bait and switch
We booked into the suites on Tennyson street but, when we arrived, we got shuffled to another site a few blocks away. Bait and switch. Kind of a boutique hotel but it was like they weren't expecting us. Grumpy man working the front desk. Room had no towels, no toilet paper, no glasses, no drinking water, no phone, no safe, no working wifi. Sadly we were prepaid for four nights so we had to stay. P… We booked into the suites on Tennyson street but, when we arrived, we got shuffled to another site a few blocks away. Bait and switch. Kind of a boutique hotel but it was like they weren't expecting us. Grumpy man working the front desk. Room had no towels, no…
User: LightPacker428850
Trip type: Couples
BEWARE - They do not honour your reservation
We had booked and received confirmation from this hotel 6 weeks prior to our arrival. We were willing to pay a premium price for a premium apartment. The confirmation letter described a 1 bedroom apartment with a balcony and outdoor furniture and a view. On arrival we were offered a smaller suite (not a one bedroom apartment) , a view of a cement wall, no balcony or outdoor seating on the ground f… We had booked and received confirmation from this hotel 6 weeks prior to our arrival. We were willing to pay a premium price for a premium apartment. The confirmation letter described a 1 bedroom apartment with a balcony and outdoor furniture and a view. On ar…
User: JM-23-18
Stay away
I made a booking for two rooms one month in advance. The reservation happened to coincide with a local sports event. The receptionist and manager did not honor the reservations, and were openly peddling my two rooms to the highest bidder. Initially they offered to provide a “better” room at a different location then it transpired that it was just another lie to get rid of me and finally they asked… I made a booking for two rooms one month in advance. The reservation happened to coincide with a local sports event. The receptionist and manager did not honor the reservations, and were openly peddling my two rooms to the highest bidder. Initially they offere…
User: Daydream65448137487
Trip type: Family
Surprise
Amazing staff... Everything 5 star in this hotel. The room was spotless and the bed was very good Location practically next to the best restaurantsThey have a dream terrace and a wonderful breakfastThank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuAmazing staff... Everything 5 star in this hotel. The room was spotless and the bed was very good Location practically next to the best restaurantsThey have a dream terrace and a wonderful breakfastThank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
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