71 +PHOTOS
73+ photos
This hotel warmly welcomes guests in Naucalpan de Juárez.
Av Primero De Mayo 120
Check-in from 3:00 PM · Check-out by 1:00 PM
Av Primero De Mayo 120
Check-in from 3:00 PM · Check-out by 1:00 PM
Very Good
25 reviewsUser: samanthabE2183JP
Trip type: Business
Great Service
Thank you for the excellent service Moises! We stayed at the hotel for three weeks on business and enjoyed wonderful service. Napoleon Flores, General Manager at Novotel Mexico City Toreo, responded to this review Dear Guest,Thank you very much for your kind words. We are delighted to know that you received great service and that your three-week business stay with us was a positive experience… Thank you for the excellent service Moises! We stayed at the hotel for three weeks on business and enjoyed wonderful service. Napoleon Flores, General Manager at Novotel Mexico City Toreo, responded to this review Dear Guest,Thank you very much for your k…
User: claudiotok
Trip type: Business
Complete business hotel
This is a very nice hotel.Room is ample, cozy and very well decorated. Very comfortable and has all amenities one expects.There is a restaurant, there is a complimentary access to an outside gym, just a couple of minutes walking in the same block.The service was a bad experience. From the check-in that lacked information and instructions, how to get in the room, restaurant and gym working hour and… This is a very nice hotel.Room is ample, cozy and very well decorated. Very comfortable and has all amenities one expects.There is a restaurant, there is a complimentary access to an outside gym, just a couple of minutes walking in the same block.The service w…
User: clement_dup
Trip type: Business
Hotel to book only if you do business in the area
I stayed in the Novotel for a week for business reason. Here is my feedback on my experience in this hotel. Good points:Rooms are rather big, and modern. Looks like the hotel is rather new. The breakfast hours are quite large (until 12:00 on weekends)The restaurant of the hotel is nice, but it’s not serving Mexican cuisine and the dishes are average. Points to improve:Noise from outside: there is… I stayed in the Novotel for a week for business reason. Here is my feedback on my experience in this hotel. Good points:Rooms are rather big, and modern. Looks like the hotel is rather new. The breakfast hours are quite large (until 12:00 on weekends)The resta…
User: bonniealejandra
Trip type: Family
Best service thanks to staff!
My mom and I went to Mexico City for the first time ever and we have such an amazing experience! All the staff made us feel welcomed, and everyone was very informative and attentive. The housekeeper assigned for our room, Sonia provided us with care and was able to accommodate all our requests. This hotel also had the best Mexican restaurant, they had so many options. Their breakfast buffet was th… My mom and I went to Mexico City for the first time ever and we have such an amazing experience! All the staff made us feel welcomed, and everyone was very informative and attentive. The housekeeper assigned for our room, Sonia provided us with care and was ab…
User: noxterious
Trip type: Couples
Disappointing Stay at Novotel Toreo, Mexico City
As an experienced member of Accorplus in Asia and Accor Live Limitless globally, I had high expectations for my stay at Novotel Toreo in Mexico City. Unfortunately, my experience fell far short of what I anticipated.Check-In and Room:Check-in went smoothly, thanks to the staff member who spoke English. The Master Suite on the 11th floor was impressive with a great view, and the room itself was spa… As an experienced member of Accorplus in Asia and Accor Live Limitless globally, I had high expectations for my stay at Novotel Toreo in Mexico City. Unfortunately, my experience fell far short of what I anticipated.Check-In and Room:Check-in went smoothly, th…
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