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Novotel Mexico City Santa Fe

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Novotel Mexico City Santa Fe

locationSanta Fe, Mexico City

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About Novotel Mexico City Santa FeAbout Novotel Mexico City Santa Fe

Location

This hotel is located in Santa Fe, the shopping quarter of Mexico. The congress centre is only around 5 minutes from the hotel. The international airport is around 40 minutes away. Countless restaurants, bars and further entertainment opportunities are located in the immediate vicinity.

Facility

The hotel has 94 single rooms and 54 double rooms, which are located on 8 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including a gym, a sauna and massage treatments. A dance club offers fun and entertainment.

Meals

The dining area includes a restaurant with air conditioning and a bar. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Novotel Mexico City Santa Fe Amenities at Novotel Mexico City Santa Fe

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Nightclub

100 m

Public Transport

200 m

Tourist Centre

2 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

133

Very Good

113

Average

75

Poor

26

Terrible

27

Recent Reviews: 374

  • User:Inspire63406368959

    Trip type:

    Superb

    rating23 Mar 2026

    Super efficient and friendly staff, amazing

  • User:Jay T

    Trip type:

    Exceptional Service by Staff!!

    rating07 Mar 2026

    I stayed at the Novotel Mexico City last week, was there for 5 days for an internal company meetings that was being hosted there. I have quite a bit of restrictions due to my vegetarian diet, and I...

  • User:Enrique G

    Trip type:

    Great hotel in Santa Fe

    rating16 Nov 2025

    This is the location I stay many times for business trips to Mexico. Great hotel, clean, with good service. The rooms are spacious and comfortable. They rebuilt their gym. It is small but nice. No...

  • User:virginian608

    Trip type:

    Only if you mean to be in Santa Fe...

    rating20 Oct 2025

    This hotel lacks nothing. However, if you are in CDMX for the typical sites, the museums, the important landmarks, do not stay here. You will spend hours going back and forth to the hotel. This is a...

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