25 +PHOTOS
27+ photos
This hotel is located in Cuautitlán Izcalli.
Hacienda Sierra Vieja 2 Centro
Check-in from 3:00 PM · Check-out by 1:00 PM
Hacienda Sierra Vieja 2 Centro
Check-in from 3:00 PM · Check-out by 1:00 PM
Average
258 reviewsUser: DRLuxury
Trip type: Solo travel
Far from everything but friendly staff
Stayed there right now for half a day since I wanted to catch a morning flight at Aifa airport. Very difficult to get to the hotel and even a worse idea to catch a taxi to the new airport from this one. The place itself is 20 years old and in real need of renovation. Staff was very polite and satisfactory unfortunately the location isn’t good as there is no infrastructure nearby. It’s expensive to… Stayed there right now for half a day since I wanted to catch a morning flight at Aifa airport. Very difficult to get to the hotel and even a worse idea to catch a taxi to the new airport from this one. The place itself is 20 years old and in real need of reno…
User: Travaller2920
Trip type: Friends getaway
There are better options in Mexico City
I don’t know where to start.I start with Pros: staff are friendly and helpful. Cons: Omg loud music. Is this a hotel or a club, every night loud music till late, some DJ playing downstairs in lobby and sounds come all the way to whatever floor your room is. Poor breakfast, no decent fruits, eggs taste old. They only have Toast , butter , jam , coffee, tea, that is good to eat, just the basic. Also… I don’t know where to start.I start with Pros: staff are friendly and helpful. Cons: Omg loud music. Is this a hotel or a club, every night loud music till late, some DJ playing downstairs in lobby and sounds come all the way to whatever floor your room is. Po…
User: shuga1098
Trip type: Business
It gets the job done, but...
We were here on business for a week, and a colleague of ours chose this hotel. The hotel itself is fairly nice and is very clean. The beds are very small. Again, not my choice, so that's fine. When we checked in, the lady at the front desk was very confusing and asked us if we wanted to open a voucher. I asked if we could just pay at the end, like we do with every other hotel we've stayed at, she… We were here on business for a week, and a colleague of ours chose this hotel. The hotel itself is fairly nice and is very clean. The beds are very small. Again, not my choice, so that's fine. When we checked in, the lady at the front desk was very confusing a…
User: franklinbarrios
Trip type: Business
Business visit to Mexico Perinorte Nueva Fanal Plant.
Very poor welcoming at the front desk. Noisy room. Poor water sealing in the shower, all the water goes out of the shower to the entire bathroom area. Shower water pressure goes up and down and in occasions the water just shuts off for a moment and you have to wait until it comes back again. Horrible stay. I just wanted to finish my assignment as soon as possible.Very poor welcoming at the front desk. Noisy room. Poor water sealing in the shower, all the water goes out of the shower to the entire bathroom area. Shower water pressure goes up and down and in occasions the water just shuts off for a moment and you have to…
User: shajaira
Trip type: Family
Never Again
Update: I wrote the review below in a separate post, but then the manager responded with a lie. So I'm submitting this second review with this update because TripAdvisor does not allow me to update the initial post. It is unacceptable for a manager to lie about what happened in response to my truthful complaint about how rude and unprofessional the manager and 2 of her workers were. It is unethica… Update: I wrote the review below in a separate post, but then the manager responded with a lie. So I'm submitting this second review with this update because TripAdvisor does not allow me to update the initial post. It is unacceptable for a manager to lie abou…
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