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Hilton Garden Inn Mexico City Santa Fe

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Hilton Garden Inn Mexico City Santa Fe

locationSanta Fe, Mexico City

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About Hilton Garden Inn Mexico City Santa FeAbout Hilton Garden Inn Mexico City Santa Fe

Location

This hotel is located in Mexico City.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with pay-per-view channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, a spa, massage treatments and a solarium. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Garden Inn Mexico City Santa Fe Amenities at Hilton Garden Inn Mexico City Santa Fe

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

62

Very Good

35

Average

21

Poor

21

Terrible

22

Recent Reviews: 161

  • User:N E

    Trip type:

    Would never stay again

    rating29 Oct 2024

    One of the worst hotels I've ever stayed in. Walls are paper thin, the neighbors screamed all night but the front desk did nothing. Wallpaper is peeling in bathroom, the room smells like smoke, the...

  • User:Estefania V

    Trip type:

    Worst option in Santa Fe

    rating17 Oct 2024

    I wanted to stay in this hotel with my elther parents but I checked in late due to emergency and they said both bookings were cancelled. We didn’t get any notification about this , there’s no refund...

  • User:Tourist_nationwide

    Trip type:

    Less than average

    rating30 Aug 2024

    Overall it was ok, definitely not a hotel that focuses on service. The girl at the front, Cristina, should get a proper training on how to assist and speak to guests. In line with 2 other guest...

  • User:Eduardosm729

    Trip type: Business

    Worst Hilton I’ve stayed in

    rating05 Aug 2022

    disappointing and horrible experience- in santa fé with a lot of good hotels - go to the westin, camino real or any other in the neighborhood. i changed my room 3 times - horrible shower, toilet...

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