Grand Fiesta Americana Chapultepec

119 +PHOTOS

121+ photos

Grand Fiesta Americana Chapultepec

Name: Grand Fiesta Americana Chapultepec
Address: Mariano Escobedo Av. #756 Col. Anzures, Mexico City, mexico
Telephone: 353818882077
Rating: 4.4

mexico city, mexico

About Grand Fiesta Americana Chapultepec

location

This hotel is located centrally close to many of the sightseeing attractions in the city.

facility

149 single rooms and 54 double rooms are located on 16 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Fiesta Americana Chapultepec

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Outdoor Furniture

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (10)

ShowerBathtubHairdryerMinibarTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

SaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Centro, Mexico City, Mexico

Mariano Escobedo Av. #756 Col. Anzures

Nearest airport15km

City centre5km

What's nearby

City centre5km
Nearest airport15km

Check-in from 3:00 PM · Check-out by 12:00 PM

Centro, Mexico City, Mexico

Mariano Escobedo Av. #756 Col. Anzures

Nearest airport15km

City centre5km

What's nearby

City centre5km
Nearest airport15km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

1742 reviews

Value
Rooms
Cleanliness
Service

Excellent1083
Very Good436
Average143
Poor46
Terrible34

Recent Reviews: 1742

User: deelee168
Trip type: Business
Mexican Hospitality
04 May 2026
It was my first time in Mexico City and I don't think I would have stayed anywhere else other than Grand Fiesta Americana Chapultepec.The staff was so friendly. The GM and sales manager remembered my name and were so attentive. It is the type of service that comes from the heart.Imagine being exhausted from traveling in to being welcomed by an amazing team from the front drive all the way through.… It was my first time in Mexico City and I don't think I would have stayed anywhere else other than Grand Fiesta Americana Chapultepec.The staff was so friendly. The GM and sales manager remembered my name and were so attentive. It is the type of service that c…
User: TravellingMamaYYZ
Trip type: Family
Spacious Suite with Stunning Views & Unbeatable Location
14 Apr 2026
Our “junior suite” at the Grand Fiesta Americana Chapultepec was a wonderful surprise and truly the highlight of our stay. It felt more like a full one-bedroom apartment than a junior suite—very spacious, with a living area, kitchenette, and even an extra powder room. The standout feature was the breathtaking view of Chapultepec Castle through the floor-to-ceiling curved windows—absolutely stunnin… Our “junior suite” at the Grand Fiesta Americana Chapultepec was a wonderful surprise and truly the highlight of our stay. It felt more like a full one-bedroom apartment than a junior suite—very spacious, with a living area, kitchenette, and even an extra powd…
User: Dominika M
Trip type: Friends getaway
Loved the visit at the Grand Fiesta Americana
08 Apr 2026
I had a lovely visit at Grand Fiesta Americana. The breakfast was absolutely delicious, with a great variety to choose from. The bakery items were especially impressive—everything taste fresh and high quality. The fruits were also very fresh and full of flavour.What really stood out was the guest service, which was excellent throughout my stay—friendly, attentive, and always helpful. Overall, a gr… I had a lovely visit at Grand Fiesta Americana. The breakfast was absolutely delicious, with a great variety to choose from. The bakery items were especially impressive—everything taste fresh and high quality. The fruits were also very fresh and full of flavou…
User: Liliana P
Trip type: Family
Great Hotel and Perfect Location
04 Apr 2026
We stayed at this hotel for a few nights and had a great experience. The staff was very friendly and professional. Our room had an amazing view of Chapultepec, and it was clean and spacious. I visited the spa with my daughter for a massage and was very good. Alexa and Jazmin hosted our visit and the service was exceptional. Overall we enjoyed our time at the hotel. The location is unbeatable and t… We stayed at this hotel for a few nights and had a great experience. The staff was very friendly and professional. Our room had an amazing view of Chapultepec, and it was clean and spacious. I visited the spa with my daughter for a massage and was very good. A…
User: aurora l
Trip type: Family
Money was stoked
04 Apr 2026
Bad experience, money was stolen from inside my bedroom closet. I filed a report and they never resolved anything.Bad experience, money was stolen from inside my bedroom closet. I filed a report and they never resolved anything.

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