Nh Collection Merida Paseo Montejo

Name: Nh Collection Merida Paseo Montejo
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Merida - Yucatan, mexico
Telephone: +44-204-505-9777
Rating: 4.2

Merida, Merida - Yucatan

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About Nh Collection Merida Paseo Montejo

Location

This hotel is located in Mérida.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including skiing, a gym, aerobics, a spa and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The hotel includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Nh Collection Merida Paseo Montejo

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym
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  Indoor Pool
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  Number of Pools
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  Outdoor Pool(s)
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  Tanning Studio/Solarium

Location

Around this property:

City 2

44 km

City 3

159 km

City 1

177 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

242

Very Good

Average

Poor

Terrible

Recent Reviews: 364

User:Jasmine m
Trip type:
Mérida 2026 friends trip
29 Mar 2026
Great location 2nd time staying at this hotel and I loved everything it’s walkable if you like to go for a drink or eat or just walk at paseo montejo that it’s right behind this property also there’s restaurants and entertainment right below of the hotel Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear Jasmine,Thank you for returning to stay with us and for sharing such kind feedback. We are delighted to know our location enhanced your visit and that you enjoyed the nearby dining, entertainment, and Paseo Montejo.It is wonderful to hear that your experience was consistently enjoyable. Providing a convenient and welcoming stay is central to our service philosophy.We appreciate your loyalty and look forward to welcoming you again soon.Best regards,Marena RomeroGuest Relations NH Collection Mérida Paseo Montejo
User:rchap
Trip type:
An enjoyable one week stay
12 Jan 2026
Our flight was cancelled by WestJet so we were one day late in arriving. The first nice thing was that the reception did not charge us for the missed day. Shout out to Diana on the desk. The bell boy Elmer was charming and helpful. We had a junior suite. The quality of the bed and the linen was first rate. The layout of the room was a bit strange. The TV was on a central divider which could be swivelled 180 degrees either to face the bed or the sofa behind the divider. The TV was fully enclosed so we were not able to connect our Chromecast. There is no balcony or window so you rely on the A/C to circulate air, but the room was able to be blacked out at night and was bright during the day. In the bathroom one of the sinks was draining very slowly and the other had a weak flow of water. We called the desk and within five minutes two maintenance men arrived and totally fixed both problems.Several reviews mention hot water. We found that by turning taps all the way to the left and then up was the way to access hot water which was hot as anyone would want it.The best single feature of this hotel is the outstanding variety, presentation and quality of the buffet breakfast, one of the best we have encountered in our travels.The location is right near the Paseo Montejo and above a Courtyard that has half a dozen restaurants and food outlets. It is about a 40 minute walk to the Plaza principal and cathedral, or an 8 minute drive Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear Guest,Thank you for sharing such a thoughtful review of your recent stay. We are delighted that our front desk team and bell staff made a positive impression, and we appreciate your kind mention of their hospitality.It is wonderful to hear that you enjoyed the comfort of the junior suite, especially the bed and linens, and that our maintenance team responded promptly to assist. Your notes about the room layout and television setup are appreciated, and we are pleased that you found the room restful and bright at the right times of day.We are especially glad that the breakfast selection stood out as a highlight. Providing a memorable start to the day is an important part of our service philosophy, and it is gratifying to know it enhanced your experience.Our location is indeed well-situated for exploring the city, and we are pleased it suited your plans. Thank you once again for choosing us.We look forward to the pleasure of welcoming you back on your next visit.Marena RomeroGuest Relations NH Collection Mérida Paseo Montejo
User:rh46rh
Trip type: Friends getaway
A Poor Experience in the NH Collection Hotel in Merida
04 Dec 2025
We stayed for 4 nights. We were assigned to Room 321. The bathroom had several issues that were never resolved. The sink had a leak and only lukewarm water. The shower was fine. The front desk staff was polite and sent someone to inspect the sink. He did nothing. So we spent 4 miserable nights. Generally speaking the hotel looks fine but our room did not. Do not recommend. Will never stay there again. Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet expectations and that your room experience fell short of the comfort and quality we strive to provide.We appreciate your comments regarding the bathroom and the courtesy of our front desk team. Your perspective is valuable to us, as it helps us uphold the high standards our guests expect.We hope you will consider giving us another opportunity in the future to provide a stay that reflects our commitment to excellent hospitality.Marena RomeroGuest Relations NH Collection Mérida Paseo Montejo
User:StanCerny
Trip type:
Mold & Mildew
22 Oct 2025
Staff was great, but so many failures in the room - lost AC, leaking fridge, leaking coffee maker, failed TV, no iron. Room smelled so badly of mold & mildew it permeated our clean clothes. There is definitely a problem with management of the property, including quality assurance checklists and guest relations. Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear StanCerny,Your feedback is invaluable and we regret to hear that your recent stay did not meet your expectations. Our goal is always to provide a seamless and enjoyable experience, and it's clear we fell short in this instance.While our team is pleased to have been of service, we understand that the issues you faced in your room significantly marred your stay. A pleasant, comfortable and well-equipped room is part of the ideal experience we aim to deliver to each guest.We also take note of your comments regarding the unpleasant odor. Cleanliness and hygiene are of utmost importance to us and we strive to maintain a fresh and welcoming atmosphere in all our rooms.Your insights into the management of our property are also appreciated. As a hotel, we are committed to continuous improvement and value all feedback that can help us elevate our services.Thank you once more for sharing your thoughts. We hope you'll afford us another opportunity to serve you better in the future.Best RegardsMarena RomeroGuest Relations
User:David S
Trip type: Friends getaway
Comfortable
10 Oct 2025
The stay was awesome, the restaurante at breakfast was perfect. And the mall where is located offers good options fast. Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear David, It's heartwarming to read about your wonderful experience at our hotel. We strive to create a comfortable and enjoyable atmosphere for our guests, and it's delightful to see that we met your expectations. It's great to know you found our breakfast at the restaurant exceptional. We always aim to start your day off right with a delicious meal. We also appreciate your mention of our convenient location near the mall. Proximity to such amenities indeed adds to a seamless stay for our guests.We look forward to having the pleasure of welcoming you back in the near future. Best regards.Marena RomeroGuest Relations