




22 +PHOTOS



24+ photos
This hotel is located in Mérida.

Calle 60 #346
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle 60 #346
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
364 reviewsUser: Jasmine m
Mérida 2026 friends trip
Great location 2nd time staying at this hotel and I loved everything it’s walkable if you like to go for a drink or eat or just walk at paseo montejo that it’s right behind this property also there’s restaurants and entertainment right below of the hotel Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear Jasmine,Thank… Great location 2nd time staying at this hotel and I loved everything it’s walkable if you like to go for a drink or eat or just walk at paseo montejo that it’s right behind this property also there’s restaurants and entertainment right below of the hotel Ma…
User: rchap
An enjoyable one week stay
Our flight was cancelled by WestJet so we were one day late in arriving. The first nice thing was that the reception did not charge us for the missed day. Shout out to Diana on the desk. The bell boy Elmer was charming and helpful. We had a junior suite. The quality of the bed and the linen was first rate. The layout of the room was a bit strange. The TV was on a central divider which could be swi… Our flight was cancelled by WestJet so we were one day late in arriving. The first nice thing was that the reception did not charge us for the missed day. Shout out to Diana on the desk. The bell boy Elmer was charming and helpful. We had a junior suite. The q…
User: rh46rh
Trip type: Friends getaway
A Poor Experience in the NH Collection Hotel in Merida
We stayed for 4 nights. We were assigned to Room 321. The bathroom had several issues that were never resolved. The sink had a leak and only lukewarm water. The shower was fine. The front desk staff was polite and sent someone to inspect the sink. He did nothing. So we spent 4 miserable nights. Generally speaking the hotel looks fine but our room did not. Do not recommend. Will never stay there ag… We stayed for 4 nights. We were assigned to Room 321. The bathroom had several issues that were never resolved. The sink had a leak and only lukewarm water. The shower was fine. The front desk staff was polite and sent someone to inspect the sink. He did nothi…
User: StanCerny
Mold & Mildew
Staff was great, but so many failures in the room - lost AC, leaking fridge, leaking coffee maker, failed TV, no iron. Room smelled so badly of mold & mildew it permeated our clean clothes. There is definitely a problem with management of the property, including quality assurance checklists and guest relations. Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida… Staff was great, but so many failures in the room - lost AC, leaking fridge, leaking coffee maker, failed TV, no iron. Room smelled so badly of mold & mildew it permeated our clean clothes. There is definitely a problem with management of the property, inc…
User: David S
Trip type: Friends getaway
Comfortable
The stay was awesome, the restaurante at breakfast was perfect. And the mall where is located offers good options fast. Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear David, It's heartwarming to read about your wonderful experience at our hotel. We strive to create a comfortable and enjoyable atmosphere for our gue… The stay was awesome, the restaurante at breakfast was perfect. And the mall where is located offers good options fast. Mariana Adam Castro, Guest Services / Front Office at Hotel NH Collection Merida Paseo Montejo, responded to this review Dear David, It…
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