tod blue logo

tod logoLogin/Create Account

flagIE

call icon353818882077

Homemexico

Hyatt Regency Merida

images

View Gallery

image url
image url

Hyatt Regency Merida

locationMerida, Merida - Yucatan

Share this Dealshare

About Hyatt Regency MeridaAbout Hyatt Regency Merida

Location

The hotel is located in the heart of the commercial area of Mérida, just 100 m from the popular Paseo Montejo, 10 minutes from downtown and 20 minutes from the International Airport of Mérida (15km).

Facility

The hotel has 3 lifts and features 289 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hyatt Regency Merida Amenities at Hyatt Regency Merida

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

33 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1037

Very Good

643

Average

285

Poor

146

Terrible

88

Recent Reviews: 2199

  • User:Guide29682223377

    Trip type:

    Great hotel!

    rating10 Mar 2026

    Very clean and responsive and grand hotel! Great food and benefits and great location! Very nice rooms and helpful staff and attentive. Hyatt Regency Merida, at Hyatt Regency Merida, responded to this review Great to hear! We take pride in our rooms and dining, and we're glad they met your expectations. We hope to see you again soon!

  • User:Surendra-khandelwal

    Trip type:

    A very Bland Experience

    rating26 Feb 2026

    A very bland hotel, not 5-star by any standard, the staff are very unresponsive. A simple request for a packed breakfast (we had already paid for the breakfast) owing to an earlier checkout was met with three different responses: yes, no issues, maybe- please check a night before, and finally, absolutely not unless you pay $ 50, for the privilege of packing our paid Breakfast. Hyatt Regency Merida, at Hyatt Regency Merida, responded to this review Thank you for your feedback. We’re truly sorry for the confusion and inconsistent responses regarding your breakfast request; we understand how frustrating that must have been. Your comments are very important to us, and we will review this internally. We hope to have the opportunity to provide you with a better experience in the future.

  • User:Joshua T

    Trip type:

    Excellent experience

    rating26 Feb 2026

    Location was a 20 minute drive from the airport and is close to downtown. The atmosphere was clean and opulent. Rooms were comfortable and clean. The value of the room and amenities were very good. The noise level of the lobby and restaurants could be loud depending on if there was an event occurring but the rooms were quiet. The service was good and the amenities were plentiful. Hyatt Regency Merida, at Hyatt Regency Merida, responded to this review Thank you for your review. We’re glad you enjoyed the location, comfort, value, and amenities during your stay. We appreciate your feedback and hope to welcome you back soon!

  • User:yorxicana

    Trip type:

    Wonderful Stay — Outstanding Staff, But Noise Can Be an Issue

    rating23 Feb 2026

    We thoroughly enjoyed our stay at Hyatt Regency Mérida. The hotel is about a 20-minute walk to the historic center, with several excellent restaurants just 5–10 minutes away. Mérida itself offers incredible history, culture, and fantastic food. If you rent a car, we highly recommend visiting the flamingos in Celestún, the relaxed beach town of Progreso, and the many cenotes and Mayan ruins within 1–1.5 hours’ drive.What truly stood out was the staff. Everyone was warm and helpful, especially the restaurant and Regency Club lounge teams. The lounge food variety was excellent — noticeably healthier than many other Hyatt lounges. As Globalists, we appreciated having lounge access and recommend requesting the 17th floor for convenience.The only downside was noise. Our north-facing room (overlooking the pool) experienced constant road traffic, which we managed with a noise machine and earplugs. However, one evening pool event was exceptionally loud — the room was vibrating until 11pm, likely due to single-pane windows. Guests on the opposite side also mentioned frequent loud music.We would return in a heartbeat if this issue were addressed. Improved soundproofing or stricter event volume control would make a significant difference.One additional suggestion: adding two-bed suite options would greatly benefit guests who prefer suites but do not want a king bed. Hyatt Regency Merida, General Manager at Hyatt Regency Merida, responded to this review Thank you for sharing such a detailed review. We’re delighted you enjoyed our location, the Regency Club, and the warm service from our team.We truly appreciate your feedback regarding the noise and suite options; your comments are very valuable and help us identify areas for improvement. We hope to welcome you back soon for an even better experience.

  • User:nalala2022

    Trip type: Friends getaway

    Perfect location and great service

    rating17 Feb 2026

    The hotel is perfectly located as it is right next to Colon 60, an office/hotel/restaurant complex where many tour companies make a stop. If you are riding the bus from the airport (modern buses and only 3usd each way) this is your stop as well. Staff at the front desk, housekeeping and the cafe were super attentive and helpful. Then you are 1.5 mile walk from downtown, a straight shot on Calle 60, and also a few steps from Paseo Montejo Hyatt Regency Merida, at Hyatt Regency Merida, responded to this review Thank you for sharing your experience! We’re glad you enjoyed our convenient location and the attentive service from our team. It’s great to know our proximity to key spots made your stay even better. We hope to welcome you back soon!

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram
Subscribe

Travelodeal Reviews

Trustpilot