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Homemexico

Hotel Residencial

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Hotel Residencial

locationMerida, Merida - Yucatan

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About  Hotel ResidencialAbout Hotel Residencial

Location

This hotel is situated five minutes from the historical centre and close to several parks, shops and tourist sights such as the cathedral, Mercado de Artesanias and Parque Zoológico Centenario. The centre of Colonia Centro and links to the public transport network are just 800 m away, and restaurants, clubs and bars are also to be found within 800 m of the hotel. The airport is situated around 10 km from the hotel.

Facility

The hotel has 2 suites and 64 double rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk in the lobby are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms include a double bed. Extra beds can be requested. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Comfortable sun loungers are available on the terrace. Guests can choose from a range of leisure activities, including golf, a gym, a spa and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a bar. The restaurant has air conditioning and high chairs for children. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte). The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

 Amenities at Hotel Residencial Amenities at Hotel Residencial

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Continental Breakfast

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Shopping opportunities

200 m

Bars / Pubs

800 m

City Centre

800 m

Nightclub

800 m

Public Transport

800 m

Restaurants

800 m

Golf Course

1.5 km

Bus Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

56

Very Good

70

Average

70

Poor

43

Terrible

21

Recent Reviews: 260

  • User:bdg100

    Trip type:

    Good location , budget hotel, Filthy toilets

    rating05 Feb 2023

    The location is good. A 15-minute walk to the town. The rooms are ok. No fridge, coffee machine, or safe. The toilets are filthy. Breakfast is a joke with limited quantity & service. Four pieces of fruit on a plate ..No restaurant or food service.
  • User:Birdnbel

    Trip type:

    My rating of of one is generous!

    rating24 Sept 2022

    Spent one night here as part of a tour. After an excellent day it was very disappointing to arrive at this hotel. Air conditioning unit is old and very noisy. Three sockets to recharge phones, cameras, and I-pad, but only the plug in the bathroom worked. New tiles in shower, but soap dish and door rim were very dirty. Broken window in bathroom which allowed mosquitoes to get into the room. Furniture stained and not well maintained. Sink faucets were loose and faucets dripped. Wi-Fi was poor. Do not know how this hotel is rated 4*. Needs a serious renovation.
  • User:kelmau

    Trip type:

    Nice rooms - poor wifi, no safe box, no laundry options

    rating10 Jan 2020

    Pretty good hotel within 10 minutes of walking distance to center of Merida.+Nice and clean rooms.+Nice view of Merida from the top floor which everyone can access.-No safe box in the room. You can store items in the reception safe box area, but they are not big enough for a laptop or headphones.-Poof wifi. Had to go to the reception to use the wifi, most of the times.
  • User:ivand17

    Trip type: Family

    Very good hotel with excellent service.

    rating15 Jan 2019

    The staff is very kind, the hotel is really good, not the newest but more than enough for a good stay. The best aspect of this hotel is the wide parking area and location. Maybe is not very near to the downtown like other but its location is not bad just 10 min. walking and there are some supermarkets, stores and restaurants in the nearby The terrace is very beautiful at night and a nice place to have a rest looking the city. I think they need to work in the menu of the restaurant because it has just a few options and the pool maybe is not good located (in front of the restaurant where everybody looking at you), but these are just minor issues. Definitively I can repeat this hotel if have a chance. To improve the cost/benefit rate for this hotel I suggest that simple breakfast should be included in the room rate.
  • User:Manolis M

    Trip type: Friends getaway

    Dreadful...

    rating05 Jan 2019

    We stayed at this hotel for one night as a part of our tour of Mexico. This hotel needs a serious renovation. All the facilities from the lobby all the way up to the rooms look like you travel back to the 60's. The bedroom is awful and the air conditioning is so loud you cannot sleep at night. Breakfast isn't a buffet but you order either eggs or pancakes but portions are tiny. I give them 2 out of 5 because of the smile of the stuff other wise it's a 0 out of 5.

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