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Hampton Inn By Hilton Merida

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Hampton Inn By Hilton Merida

locationMerida, Merida - Yucatan

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About  Hampton Inn By Hilton MeridaAbout Hampton Inn By Hilton Merida

Location

This hotel is located in the heart of Mérida.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Active guests can enjoy tennis. With jet skiing, sailing and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Hampton Inn By Hilton Merida Amenities at Hampton Inn By Hilton Merida

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Diving

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      Gym

    • -

      Jet Skiing

    • -

      Massage

    • -

      Sailing

    • -

      Sauna

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

434

Very Good

185

Average

35

Poor

19

Terrible

25

Recent Reviews: 698

  • User:Abbie A

    Trip type: Couples

    Great service ...

    rating28 Aug 2025

    Staff was very friendly and helpful. The air conditioner wouldn't go below 20.5 and for 6 nights i couldn't sleep. It must be locked not to go below that temp. The hallways were always dirty with crumbs of some sort. The remote control disappeared on night 6 and we had go go down to get a new one and it didn't control the TV. The safe worked but you had to open it by pulling on the label which was peeling off. Lamp shade as below. Sheets were blood stained and always felt crunchy.. not impressed and won't go back.
  • User:Wayne M

    Trip type: Family

    Great

    rating20 Nov 2023

    We stayed for seven days. The staff was excellent. Rooms were cleaned with perfection. The people at the counter were so helpful and polite. The people in the breakfast area were first class. I felt safe in the area, you must use the room key to go from first floor to other floors to get elevator to activate. Food was very good. One suggestion would be to provide wash clothes for bathroom.
  • User:rexmundo77

    Trip type: Solo travel

    A Lovely and Nice hotel

    rating14 Jul 2023

    I stayed at this hotel from 10 July and leaving early morning 16 July. I have enjoyed my stay here. The personell are very helpful. The breakfast is nice. You have a nice bar and restaurant inside the hotel. It is situated in a quite place outside downtown Merida, with a lot of transport opportunities to downtown or other places. Thank you for this time, hope to see this hotel again😊
  • User:DRLuxury

    Trip type: Business

    Far far away and very,very noisy. No way to sleep

    rating08 Nov 2022

    First of all I have to admit that the reception girl was very nice and accommodating. I got a nice junior suite upgrade (Hilton Diamond) and the two star rating is not due to that. The problem is that there is no soundproofing at all and apparently people love to pull and push furniture on the blank tile floors at 5:30 in the morning and then all day afterwards on all of the other floors. You can absolutely listen to everything your neighbors are saying ,their cellphones,the ringtones and unless you’re a very social person ,which I am obviously not ,I don’t think I’m going to come back to this hotel ever. There is no bell boy and no room service at all. I’m glad I could book this at 10,000 points because it’s not worth $120 a night, absolutely not in a city where you can get a nice hotel for $45. By the way this is the hotel that is probably the farthest ever from the airport. There is not one supermarket or anything useful within the next 3 miles. You get a Cosco (no US members accepted,duuhhh) and one of those useless malls without even 1 luxury or at least interesting brand (unless you consider Zara,Stradivarius ,H&M and pull&bear luxury,Yawnnn) . Do yourself a favor, if you don’t get a rental car don’t take this hotel which is really faaaaaarrrr away. It’s not even Mérida anymore.I got another 5 day in points booking with them which I just canceled. God bless the points as I can cancel immediately without any penalties.I Couldn’t believe how bad it (the construction to be fair) was. And what about the grumpy bartender? Resuming: If you can’t sleep in a hotel, what’s the point? And…no Pool in city with 85F the whole year ! Come’ on !
  • User:Orlando J. P

    Trip type:

    Staying at Hampton Inn by Hilton Mérida, Yucatán.

    rating01 Nov 2022

    We always feel at home. The staff are very polite, lovely, friendly and professional. Very good services, cleaning and hygiene. And the location is quite beautiful and useful, surrounded by very interesting and wonderful places.

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