




95 +PHOTOS



97+ photos
This hotel is located in Mérida.

Calle 20 s/n
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle 20 s/n
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
505 reviewsUser: rkigervaron
Trip type: Family
Excellent- but...
the hotel is excellent- beautiful location- wonderful historical hacienda. wonderful pool and incredibly comfortable rooms. Excellent- but very very expensive- to the point that the value is poor. Hacienda Xcanatun Angsana Heritage Collection, Otro at Hacienda Xcanatun, Angsana Heritage Collection, responded to this review Dear Ms. Rkgervaron,Dear Guest,Thank you for taking the time to share… the hotel is excellent- beautiful location- wonderful historical hacienda. wonderful pool and incredibly comfortable rooms. Excellent- but very very expensive- to the point that the value is poor. Hacienda Xcanatun Angsana Heritage Collection, Otro at Hacie…
User: Nala530
Trip type: Couples
Fantastic hacienda - Double-check there are no weddings scheduled. Set this as a condition.
Beautiful hacienda with lovely rooms. We stayed in a Naj Junior Suite with a double bed on Thursday and Friday. This suite is beautiful and spacious. We booked the hotel because of the good reviews, its rustic character and, according to various reviews, its delicious cuisine. Upon arrival, we were given a musty room. Fortunately, after requesting it, we were immediately given another room.We thou… Beautiful hacienda with lovely rooms. We stayed in a Naj Junior Suite with a double bed on Thursday and Friday. This suite is beautiful and spacious. We booked the hotel because of the good reviews, its rustic character and, according to various reviews, its d…
User: Jean d
Trip type: Couples
You should definitely prioritise spending time by the pool and enjoying the great friendly service.
The pool area was wonderful. I highly recommend Armin, the pool barman, who was both very pleasant and very professional. Thanks to him, we had a beautiful time. Hacienda Xcanatun Angsana Heritage Collection, Otro at Hacienda Xcanatun, Angsana Heritage Collection, responded to this review Dear Mr. D,Thank you very much for your kind comments. We are delighted to know that you enjoyed our pool… The pool area was wonderful. I highly recommend Armin, the pool barman, who was both very pleasant and very professional. Thanks to him, we had a beautiful time. Hacienda Xcanatun Angsana Heritage Collection, Otro at Hacienda Xcanatun, Angsana Heritage Coll…
User: Jennifer R
Trip type: Couples
Beautiful Hacienda Hotel in Merida nested between the City and the Beach.
Beautiful mature planting all throughout the hacienda. AMAZING pool with plenty of lounge chairs around the pool, all with towels on the chairs for keeping them fresh for each guest, and a towel for drying off. These little touches make a place go from good to great. We stayed in suite 317 with plenty of space for a couple and a private front porch and back patio. This is one of the older building… Beautiful mature planting all throughout the hacienda. AMAZING pool with plenty of lounge chairs around the pool, all with towels on the chairs for keeping them fresh for each guest, and a towel for drying off. These little touches make a place go from good to…
User: John F
Trip type: Family
Dissapoint
It is truly a shame that such an extraordinary and well-located property suffers from subpar service and operational failures. While the potential is there, the service under resort host Airam results in a lamentable experience.Despite the commendable efforts of staff members, the overall guest service by Airam is marred by exorbitant wait times and a blatant lack of attention to detail. Furthermo… It is truly a shame that such an extraordinary and well-located property suffers from subpar service and operational failures. While the potential is there, the service under resort host Airam results in a lamentable experience.Despite the commendable efforts…
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