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El Cid

locationMerida, Merida - Yucatan

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About  El CidAbout El Cid

Location

This hotel warmly welcomes guests in Mérida.

Facility

The hotel has a lift and features 64 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a car hire service, medical assistance, a transfer service, room service, an alarm call service and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A desk is provided. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. For additional comfort, guests are provided with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The hotel accepts the following credit cards: VISA and MasterCard.

 Amenities at El Cid Amenities at El Cid

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Lifts

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      Medical Assistance

    • -

      Playground

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4

Very Good

0

Average

0

Poor

6

Terrible

19

Recent Reviews: 29

  • User:Pepe O

    Trip type: Family

    Bad experience

    rating26 Jun 2026

    Terrible experience, the walls were full of dampness, the finishes were rusty, dirty, the photos they upload really have nothing to do with reality. more »
  • User:Compass58573592473

    Trip type: Couples

    Terrible hotel

    rating26 Jun 2026

    Bad service. If the price was 0€ it would be expensive. Initially he said he had no rooms, only luxury rooms for 800 Pesos. I booked a standard room on... more »
  • User:janmar2007

    Trip type:

    Don’t believe the pictures!! Not as advertised!!

    rating26 Jun 2026

    The hotel and rooms look nothing like the video or pictures online. 98% false advertisement!!! I have attached pictures. We could not even sleep with the faded spreads on the... more »
  • User:marinsanborn

    Trip type: Family

    10 night stay

    rating26 Jun 2026

    The hotel was clean and we felt very safe. We were first given a room with a bad air conditioner. They quickly moved us into a larger room and we... more »
  • User:HappyTravelsNZ123

    Trip type: Couples

    Sufficient for what we needed

    rating26 Jun 2026

    This hotel was relatively basic but had what we needed. Staff were lovely and helpful if we had questions. Bed waa comfy but I'm not a fan of plastic mattress... more »

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