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Homemexico

El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel

locationMazatlan, Mazatlan

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About El Cid El Moro Beach HotelAbout El Cid El Moro Beach Hotel

Location

This hotel is located in the Golden Zone, close to an array of shopping and entertainment venues. The Malecón is around 5 minutes away and it is some 10 minutes to Mazatlán aquarium whilst the Paseo Olas Atlas is 20 minutes drive from the hotel. Taxi and bus links are to be found outside the hotel.

Facility

The complex has 390 non-smoking rooms, which are located on 25 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball and golf. With water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club and a dance club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. All-inclusive can be booked. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at El Cid El Moro Beach Hotel Amenities at El Cid El Moro Beach Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Kids Club

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Nightclub

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Set menu dinner

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Speed Boating

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Water Skiing

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3189

Very Good

1182

Average

583

Poor

262

Terrible

221

Recent Reviews: 5437

  • User:Companion02471995621

    Trip type: Family

    El CID Beach Resort

    rating08 Apr 2026

    We had a great time at El CID Beach Resort. Our waiter Ramon was very attentive and new when we needed another round. The pool staff was very engaging and fun. I even won the football toss for a bottle of tequila. The room was very spacious and had a huge deck. We watched the sunset multiple times. We had an 8 person room and we never felt cramped. Joshe Arellano, Propietario at El Cid El Moro Beach Hotel, responded to this review Dear Guest,Thank you very much for sharing your wonderful experience with us! We are delighted to know that you had a great time at El Cid and that you enjoyed our engaging pool activities.It is especially rewarding to hear your kind recognition of Ramón; we will be sure to share your compliments with him, as he will be thrilled to know he made your stay even more enjoyable. We are also glad that you found your room spacious and comfortable, and that you were able to enjoy those beautiful sunset moments from your deck.We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,El Cid Resorts

  • User:Vanessa G

    Trip type: Family

    A good stay.

    rating30 Mar 2026

    The location is excellent central to a lot of restaurants and shopping. The rooms could use an upgrade but otherwise clean and the staff is very friendly. Joshe Arellano, Propietario at El Cid El Moro Beach Hotel, responded to this review Dear Vanessa,Thank you very much for sharing your experience with us.We are pleased to know you enjoyed our convenient location, as well as the cleanliness of our facilities and the friendliness of our staff. Your kind comments truly mean a lot to our team.We also appreciate your feedback regarding the room upgrades. Please rest assured that your observations are very important to us, and they will be shared with the appropriate team as we continuously work to enhance our facilities and guest experience.We hope to have the pleasure of welcoming you again soon and provide you with an even better stay!Warm regards,El Cid Resorts

  • User:Cathy K

    Trip type: Friends getaway

    Beautiful!!!

    rating29 Mar 2026

    We just got back to Winnipeg, from a 1 week stay...we had a great time, the food and service was Excellent! We loved ordering on the patio...shrimps are so yummy with variety! Lunch around the pool served with smiles from our servers!! A big shout out to Ignacio for his phenomenal service, as our Bartender around the pool, and service on the beach...Wow he can Run miles !! Thank you for your hospitality, Maria for keeping our Suite Clean. Keep up the great food menus and service...we'll be back! Joshe Arellano, Propietario at El Cid El Moro Beach Hotel, responded to this review Dear Cathy,Thank you so much for your wonderful review! We are truly delighted to hear that you had such a beautiful and enjoyable stay with us.It is fantastic to know that you loved the food and service, as well as the experience of dining on the patio and by the pool. We are especially grateful for your kind recognition of Ignacio for his phenomenal service—he will be thrilled to know he made such a positive impact—as well as Maria for taking great care of your suite.Your comments about our team’s hospitality and the enjoyment of our food offerings mean a great deal to us. We will be sure to share your kind words with everyone mentioned.We look forward to welcoming you back soon for another memorable stay!Warm regards,El Cid Resorts

  • User:Jenny D

    Trip type: Friends getaway

    💯 Customer Service

    rating25 Mar 2026

    The customer service was phenomenal! The concierge, Pedro, went above and beyond the whole trip. He found me the right product I was looking for and truly cared about our experience the whole trip.Our pool/beach servers were incredible!! Gorge and Tomas made us feel at home and catered to the very first day. Ramón Guzmán was our poolside server most of the trip by our request from a previous trip. He was fast, kind, generous, and made our trip the best! I can’t wait to come back, based on the customer service alone ❤️ Joshe Arellano, Propietario at El Cid El Moro Beach Hotel, responded to this review Dear Jenny,Thank you so much for your wonderful review!We are truly delighted to know that our team made such a positive impact on your stay. It is fantastic to hear that Pedro, Jorge, Tomás, and Ramón Guzmán provided such attentive and personalized service, making you feel at home throughout your vacation. We will be sure to share your kind recognition with them—they will be thrilled to know how much they contributed to your experience.Your words mean a lot to us, and we are honored to know you are looking forward to returning.We can’t wait to welcome you back for another exceptional stay!Warm regards,El Cid Resorts

  • User:Sal J

    Trip type: Family

    Great service

    rating25 Mar 2026

    My third time staying at Moro and each time our service from Alejandra Campos has always been exceptional. From checking us in at Vista Lounge first two times to now being in charge of housekeeping at Moro, Alejandra is always on tops of things and makes sure all our needs are met and vacation goes smoothly. Joshe Arellano, Propietario at El Cid El Moro Beach Hotel, responded to this review Dear Guest,Thank you so much for your continued preference and for sharing your experience with us!We are truly delighted to know that each of your stays has been enjoyable, and especially grateful for your kind recognition of Alejandra Campos. It is wonderful to hear how her dedication and attention to detail have consistently made your vacations smooth and memorable. We will be sure to share your thoughtful comments with her—she will be thrilled to know the positive impact she has made.We look forward to welcoming you back for your fourth visit and many more memorable stays!Warm regards,El Cid Resorts

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