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Homemexico

Krystal Grand Los Cabos

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Krystal Grand Los Cabos

locationSan Jose, Los Cabos

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About Krystal Grand Los CabosAbout Krystal Grand Los Cabos

Location

The hotel is located in San Jose del Cabo, just 20 minutes from the airport, a short distance away from a variety of attractions such as the Marina of San Jose del Cabo and the Grand Mall, and 300 metres from the closest metro station.

Facility

Guests have a choice of 39 suites and 58 studios located in a 5-storey main building and a 6-storey auxiliary building. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a DVD player and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Bathrooms with wheelchair access can also be booked. The complex has family rooms, non-smoking rooms and 1 smoking room.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the holiday village ensures that there is something new to do every day, including beach volleyball, volleyball, crazy golf, golf and horse riding. Water sports enthusiasts can enjoy snorkelling, diving and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Krystal Grand Los Cabos Amenities at Krystal Grand Los Cabos

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Sea

1 m

Beach

2 m

Public Transport

2 m

Restaurants

5 m

Shopping opportunities

5 m

Tourist Centre

5 m

Golf Course

150 m

Underground/Over ground Station

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3389

Very Good

959

Average

536

Poor

359

Terrible

463

Recent Reviews: 5706

  • User:Tina G

    Trip type: Family

    Late Review but better late than never!

    rating13 Apr 2026

    Our family had the best time at Krystal Grand Los Cabos last year! Lots of activities for the kids and grownups. We had a room right on the beach that had a private little pool right outside our sliding door. Service came right to us there as well! Drinks were great and so was the food! One of our favourite places to hang out was the open air restaurant which we enjoyed so much for both breakfast AND dinner everyday. Shout outs to Sergio, Beatriz, Estephania, Leo, Carlos, and Fernando who were all magnificent at their jobs! PS Shout out to Tania at the kids club too! Guest Experience Krystal Grand Los Cabos, Otro at Krystal Grand Los Cabos, responded to this review Dear Guest,Thank you so much for taking the time to share your experience — we truly believe it’s never too late to relive great memories!We’re absolutely delighted to hear that your family had such a wonderful stay with us and that both kids and adults were able to enjoy all the activities. It sounds like your beachfront room made the experience even more special — there’s nothing like relaxing just steps from the ocean.We’re also so happy to know you enjoyed the food, drinks, and especially your time at the open-air restaurant — it’s definitely a guest favorite!Your kind recognition of Sergio, Beatriz, Estephania, Leo, Carlos, Fernando, and Tania means a lot to us. We will be sure to share your shout-outs with them — they’ll be thrilled to know they made such a positive impact on your stay.We truly hope to welcome you and your family back again soon for more unforgettable moments!Warm regards,Customer Experience Team

  • User:Jake R

    Trip type: Couples

    Krystal Grand Hotel Stay

    rating12 Apr 2026

    Very nice experience and stay at Krystal Grand. Food and drinks are very good. Armando was very helpful and most friendly to me and my fiancée. He helped with everything we needed. If you come to Krystal Grand Los Cabos I recommend asking for him when you stay here! Guest Experience Krystal Grand Los Cabos, Otro at Krystal Grand Los Cabos, responded to this review Dear guest. Thank you so much for your kind words and for choosing to stay with us!We’re really happy to hear you had such a nice experience and enjoyed the food and drinks. It’s great to know that Armando made a difference during your stay — he’ll truly appreciate your recognition.We hope to welcome you and your fiancée back very soon for another great stay!Warm regards,Customer Experience Team

  • User:Mark C

    Trip type: Family

    Stay away!

    rating10 Apr 2026

    Terrible!! We paid for a swim out room and our room was smoke filled and luckily we weren’t killed. They had no other rooms available so sent us to an old dilapidated condo across the street. Won’t refund our money at this point. Stay away from this place! Guest Experience Krystal Grand Los Cabos, Otro at Krystal Grand Los Cabos, responded to this review Dear Mark:Thank you for sharing your experience with us. We are truly sorry to read about the situation you encountered during your stay.Please accept our sincere apologies for the inconvenience caused by the condition of your initial room and the discomfort you experienced. Your safety and well-being are our top priorities, and we regret that we did not meet expectations in this regard. We also understand how frustrating the relocation process and the room change must have been.Regarding the rate difference, we would like the opportunity to review your case in detail, as each situation is carefully evaluated. We kindly invite you to contact us directly so we can follow up properly and work towards a resolution.Your feedback is very important to us, and we are committed to improving our processes to prevent situations like this from happening again.We truly hope to have the opportunity to restore your trust in the future.Kind regards,Customer Experience Team

  • User:reneev280

    Trip type: Couples

    Spring Break 2026

    rating10 Apr 2026

    We came for our Spring Break trip. Pedro and Julian by far made the trip the absolute best. I have been to many resorts and their service was top notch. Very attentive and the friendliest staff. They went above and beyond and their generosity was immeasurable. Definitely ⭐️ ⭐️⭐️⭐️⭐️ Social Media Executive KGLC, Marketing at Krystal Grand Los Cabos, responded to this review Thank you so much for your amazing feedback! We’re thrilled to hear you had a great Spring Break and that Pedro and Julian made your trip so special with their outstanding service.We look forward to welcoming you back soon to Krystal Grand Los Cabos! 😊

  • User:Daniel M

    Trip type: Family

    Amazing service

    rating07 Apr 2026

    Excellent service Miguel was amazing!! He took care of us so well didn’t have to wait on anything he was very attentive. Guest Experience Krystal Grand Los Cabos, Otro at Krystal Grand Los Cabos, responded to this review Dear Guest,Thank you so much for your kind words!We are delighted to hear that Miguel provided you with such attentive and exceptional service. It’s wonderful to know you felt well taken care of and didn’t have to wait for anything during your stay.We will gladly share your recognition with him — it will mean a lot.We look forward to welcoming you back very soon!Kind regards,Guest Experience Team

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