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Irma

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Irma

locationZihuatanejo, Ixtapa - Zihuatanejo

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About IrmaAbout Irma

Location

This hotel is located directly on the beach in the leisure area of Zihuatanejo next to links to the public transport network. The centre with its many bars, restaurants and nightlife venues is 6 km away. The nearest golf course lies approximately 6 km away.

Facility

2 junior suites, 9 single rooms and 53 double rooms are available to guests in a 4-storey main building and 2 auxiliary buildings. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car (for a fee). Other services include medical assistance, room service and a laundry service.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms include a double bed. Guests may securely store their valuables in a safe. Equipped with a telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a spa and a sauna or, for a fee, massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a breakfast room and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Irma Amenities at Irma

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Catamaran

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Swimming Pool

LocationLocation

Map preview

Around this property:

Golf Course

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

253

Very Good

227

Average

67

Poor

15

Terrible

9

Recent Reviews: 571

  • User:anjodeca

    Trip type: Couples

    The Original - Hotel Irma

    rating04 Apr 2026

    Beautiful location and very friendly staff. The original hotel for the authentic experience.

  • User:Derick P

    Trip type: Family

    Back again and it didn’t disappoint!

    rating01 Jan 2026

    It has always been a pleasure staying at the Irma and this time was no different.Being just 2 weeks before Christmas we were surprised at how empty it wasBut that was good for us.It was great to catch up with Isaac and JP who both told us they had been there over 20 yearsThey really made you feel at home.The rooms are clean yet simple, all the staff were great and the meals were as good as ever.We will be “ back home” at the Irma at some stage in the near future.

  • User:noramaureen

    Trip type: Couples

    Nice location above Madera, but likely wont' return.

    rating14 Mar 2025

    We've been coming here for forty years, but probably won't come back. Although the staff are really nice, the hotel had a lot of odd rules. You are required to wear a plastic wristband so that the restaurant staff would know which breakfast option you were eligible for. You can't drink the water, but are only given two very small bottles per day. Extra small bottles cost a buck fifty! No mini-fridge, and they don't want you to bring any drinks or food into the room. Not sure if she's the owner, but there's a woman that seems to be around yelling at the staff. It's a long walk down to the beach, but there are two nice pools. Views from the room were very nice. Great breakfast and nice 2 for 1 happy hour. When I contacted them months before about which room to book that would be the quietest, they never got back to me. Ended up booking Aura del Mar for the last couple of days, which was a huge improvement, but of course more expensive.

  • User:cudmork

    Trip type: Couples

    Lots of stairs

    rating24 Feb 2025

    Stairs, Lots of them, If you’re not capable of climbing stairs or steep grades you may want to find somewhere else of practice before you go. Other than that great staff and views, close to town with a beach boardwalk the while way. Safe and quiet city with lots to do.

  • User:Carl M

    Trip type: Couples

    Hotel Irma Alert!!

    rating22 Feb 2025

    The hotel was clean and overall the staff were friendly. We did have several instances where after we paid cash for food in the restaurant, we were told we didn’t pay for the meals. Initially I thought it was an error until I checked out and they demanded 1200 extra pesos on food charged to the room. We ate nothing in the room. Other guests that had previously been at hotel Irma said they experienced the same thing and one guest also commented on watching a server pocket the money she gave him in payment for breakfast. Ice is free there and on two separate occasions I was charged 40-50 pesos for ice. All these incidents occurred when the General Manager was not on shift supervising.Clearly intentional dishonest acts happening regularly. I would be very careful with your transactions within the hotel and record conversations and video transactions with the staff. A bit disheartening. Buyer beware

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