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Strategically located in the heart of Bahía del Palmar, five minutes from the Marina and Palma Real golf courses, 15 minutes from the airport and five minutes from the picturesque town of Zihuatanejo,this hotel affords contemporary Mexican-style architecture, with spectacular views of the Pacific Ocean or the surrounding mountains from each of its eleven floors.
The hotel has 219 rooms, including 17 junior suites, 6 suites, 76 single rooms and 119 double rooms, which are located on 11 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available.
Rooms are equipped with air conditioning and individually adjustable heating. Most units have a sea view. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Guests can relax and enjoy the sun loungers and parasols provided. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. Water sports enthusiasts can enjoy water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and Ayurveda treatments. Leisure facilities include an entertainment programme, a kids' club and live music. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast and all-inclusive. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Playground
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
All inclusive
Breakfast Buffet
Drinks Included
Evening Buffet
Lunch Buffet
Set menu dinner
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Aqua aerobics
Beach Volleyball
Billiards/Snooker
Children's Entertainment
Children's Pool
Cycling/Mountain Biking
Entertainment Programme
Golf
Gym
Indoor Pool
Jacuzzi
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Table Tennis
Tennis

Beach
5 km
Centre
9 km
Excellent
2963
Very Good
627
Average
291
Poor
114
Terrible
105
Recent Reviews: 4100
User:Sailorgal12345
Trip type: Couples
A splendid first experience.
22 Feb 2026
User:William M
Trip type: Friends getaway
Outdated Hotel
13 Feb 2026
User:Stay57408577032
Trip type: Couples
Great value
16 May 2025
User:katiestravels12
Trip type: Couples
Simple, Clean, Good Value
16 May 2025
User:Usia2014
Trip type: Couples
Nice Resort
25 Jan 2025