Hotel Santa Cruz Huatulco

Name: Hotel Santa Cruz Huatulco
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Huatulco, mexico
Telephone: +44-204-505-9777
Rating: 3.1

Bahia Santa Cruz, Huatulco

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About Hotel Santa Cruz Huatulco

Location

This hotel is located in Huatulco.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. As a special feature, guests are provided with cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A sun terrace, sun loungers, and parasols are available. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, tennis and golf are available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The hotel includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Hotel Santa Cruz Huatulco

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Currency Exchange
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  Games room
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Children's Pool
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  Golf
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  Gym
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Sun loungers
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  Sun terrace
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  Table Tennis
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  Tennis

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 141

User:Dave M
Trip type: Business
The good, the bad and the ugly.
27 Oct 2023
The Good - The pool and the price. At about 1000 pesos or 50/60 bucks a night, this hotel is priced fairly. The Bad - You only get 1 key card without an extra deposit, no matter how many people are in your room. There is karaoke music til 10pm at night around the pool so if you have kids, be forewarned, it's noisy. Also, some sites say this property has designer toiletries in the bathroom. It's not true. There are unbranded pump bottles of some substance you can't see. Was it soap? Shampoo? Conditioner? Who knows.The Ugly - we had broken AC units in multiple rooms for my group. Some did not work and two flooded the rooms. Two of our rooms had mold stains on various walls.Bottom line? This is an older hotel. Fine. But you can't rent rooms with mold on the walls and broken, leaky air conditioners.I rented a block of room for two nights, so the hotel made good money on us. We still had to pay the extra deposit for additional room keys. After paying our bill in full weeks before we arrived, we had to wait days for our receipt because, we were told, the person who gives the receipts was not working when we paid our reservation. Then on our last day, the told us we owed an additional payment, after we were told multiple times our rooms were paid in full.I/we won't return to this location.
User:Angela R
Trip type: Family
Staff is unfriendly
25 Jul 2023
The staff was everything but friendly. The bathroom was not very clean but we were able to use it. The bedding was average the room was spacious but again- not the cleanest. It was an average hotel stay and I have been many places. The items that made this below average was the attitude of staff and the fact that the air conditioner was not working correctly to make it a comfortable stay. We will not be back to this hotel again.
User:BenKPP
Trip type: Couples
Not the greatest
15 Mar 2023
Room was dark and the mattresses were very hard. The room was small. The service at the front desk is very slow, and not very helpful. Pool is old and not very nice. The drinks were expensive. The food in the restaurant was p[retty good, but the service was slow.
User:Connector26983121528
Trip type: Solo travel
Will not return.
07 Feb 2023
There was an awful smell in my room. Noisy at night due to the show at the hotel next door. I checked out and moved to another hotel. Good location. Staff were ok. Some rooms have safety deposit box but many don’t. No fridge. Will not return.
User:525billjohn
Trip type:
Basic Hotel
10 Jan 2023
A very basic hotel on Santa Cruz Blvd in Huatulco. The room was clean. When we arrived apparently the last guest had left with the toilet seat. One was provided, but we had to request towels. Amenities in the room are basic, soap in plastic containers, no shampoo. The two times we stayed there the view was of a building right next door. We paid $200 MP for breakfast which was mostly for Mexican guests. The fruit was not fresh and the juice tasted of green oranges. We went to other places for dinner. If you’re on a budget this is an okay hotel. The room with two double beds was $1,240 MP per night. The pool area was very crowded. I think this was because it was the end of Christmas week and many families were on a holiday.