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El Cielo Resort

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El Cielo Resort

locationEnsenada, Ensenada

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About El Cielo ResortAbout El Cielo Resort

Location

This hotel is located in Valle de Guadalupe.

Facility

This resort has a lift and a reception desk. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The resort has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the resort include a gym, yoga and aerobics. A spa and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and live music. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at El Cielo Resort Amenities at El Cielo Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

590

Very Good

30

Average

28

Poor

12

Terrible

30

Recent Reviews: 690

  • User:rtc89

    Trip type: Family

    El Cielo is heavenly

    rating11 Apr 2026

    Very nice facilities and service

  • User:Dr H

    Trip type: Couples

    Well come back

    rating11 Apr 2026

    Every aspect of our visit was great! Attention was on point, the room was amazing! Our stay was really quiet and the atmosphere surrounded by beautiful gardens with an amazing smell. Definitely we will come back

  • User:Maria L

    Trip type: Family

    Beautiful venue and great service!

    rating04 Apr 2026

    We loved our stay at El Cielo - everyone was so nice and helpful! Especially, Valeria and Diana who were so helpful and friendly. Diana helped us a lot with all our room requests. Great service and we really enjoyed our stay! It was a beautiful venue - big rooms and great amenities. We’ll be back very soon. Atencion el huésped El Cielo, Atención al huésped/Recepción at El Cielo Resort, responded to this review Dear Guest,Thank you for your kind review. We are delighted to hear that you enjoyed your stay at El Cielo and appreciated our service, rooms, and amenities.We will gladly share your kind words with Valeria and Diana.We look forward to welcoming you back very soon.

  • User:Nicholas C

    Trip type: Couples

    Truly a Forbes Five-Star Experience at El Cielo

    rating22 Mar 2026

    Our two-night stay at El Cielo in Valle de Guadalupe was nothing short of incredible. From the moment we arrived, the level of service, attention to detail, and overall experience made it clear why this property is deserving of a Forbes Five-Star distinction.A special thank you to Benjamin, who went above and beyond—personally checking us in, escorting us to our room, guiding us to the restaurant, and ensuring we were taken care of throughout our stay. His hospitality truly elevated our experience.Estephania was also fantastic during check-in, making everything seamless while accommodating our needs with warmth and professionalism.Dining at Latitude 32 was a highlight, made even better by the outstanding service from Riccardo and Alfredo. Their attentiveness and knowledge added to an already exceptional culinary experience.The property itself is stunning, with beautiful surroundings that perfectly capture the essence of Valle de Guadalupe. Every detail—from the rooms to the service to the dining—reflects a commitment to excellence.El Cielo is, without a doubt, a Forbes Five-Star destination in both service and location. We can’t wait to return.-Nicholas C. Atencion el huésped El Cielo, Atención al huésped/Recepción at El Cielo Resort, responded to this review Dear Nicholas,Thank you very much for your wonderful review. We are truly honored by your kind words and delighted to know you had such an exceptional experience.We will gladly share your recognition with Benjamin, Estephania, Riccardo, and Alfredo—your comments mean a great deal to our team.We look forward to welcoming you back very soon

  • User:Denise G

    Trip type: Couples

    MUST STAY 10/10

    rating22 Mar 2026

    Truly the best experience! The quality of service & atmosphere here is unmatched. Thank you Benjamin for being the absolute best & making our visit so enjoyable & keeping us informed with amenities the resort offers and recommendations of restaurants. The breakfast at Polaris & dinner at Latitud 32 were both delicious with stunning views. We will be coming back soon! Atencion el huésped El Cielo, Atención al huésped/Recepción at El Cielo Resort, responded to this review Thank you for your amazing review! We are delighted to hear that you had such a great experience and that our service and atmosphere stood out to you. We will gladly share your kind words with Benjamin. It is wonderful to know you enjoyed Polaris and Latitud 32 as well. We look forward to welcoming you back again soon!

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