Holiday Inn Express & Suites Cuernavaca

71 +PHOTOS

73+ photos

Holiday Inn Express & Suites Cuernavaca

Name: Holiday Inn Express & Suites Cuernavaca
Address: Avenida Morelos Sur 133, Cuernavaca, mexico
Telephone: 353818882077
Rating: 4.2

cuernavaca, mexico

About Holiday Inn Express & Suites Cuernavaca

location

This hotel is located in Cuernavaca.

facility

The hotel has a lift and features 124 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a sauna.

meals

There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Cuernavaca

Facilities (13)

Air conditioningCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsLaundryNewspaperParkingSmoking roomsWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (4)

Breakfast BuffetBreakfast ServedContinental BreakfastRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerTVClosetRoom serviceToiletries

Security (1)

Security Guard

Sport/Entertainment (4)

Indoor PoolOutdoor Pool(s)Swimming PoolGym

Transfers (2)

Airport TransfersShuttle Service

Location

Cuernavaca, Mexico

Avenida Morelos Sur 133

Check-in from 3:00 PM · Check-out by 12:00 PM

Cuernavaca, Mexico

Avenida Morelos Sur 133

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

210 reviews

Value
Rooms
Cleanliness
Service

Excellent100
Very Good77
Average16
Poor7
Terrible10

Recent Reviews: 210

User: parruba
Trip type: Family
Formal Complaint Regarding Intimidating Treatment and Harassment – Holiday Inn Express & Suites Cuernavaca by IHG
08 Feb 2026
User: Culture68473538612
Trip type: Couples
Clean and Convenient
21 Dec 2023
Great place to stay! The hotel is clean and well kept. Our room was a decent size and clean. The king bed was comfortable but the pillows were no good. They need to invest in new pillows. The bathroom was a good size with plenty of counter space. The shower was big and had great water pressure with hot water. The breakfast buffet was good especially with it being complimentary. There are plenty of… Great place to stay! The hotel is clean and well kept. Our room was a decent size and clean. The king bed was comfortable but the pillows were no good. They need to invest in new pillows. The bathroom was a good size with plenty of counter space. The shower wa…
User: Rdmaal
Trip type: Family
It stinks...
17 May 2023
The people and service is great, but someone is burning plastic next door - the stench is terrible even in the middle of the night. You can smell it at the pool and in the room. It is annoying and should be dealt with, to make the stay more pleasant. Stayed there for three days. IHG Service, Owner at Holiday Inn Express & Suites Cuernavaca by IHG, responded to this review Hi Rdmaal,Thank… The people and service is great, but someone is burning plastic next door - the stench is terrible even in the middle of the night. You can smell it at the pool and in the room. It is annoying and should be dealt with, to make the stay more pleasant. Stayed th…
User: Rdmaal
Trip type: Business
ringing in my head...
30 Nov 2022
stayed for a business trip a few days. the hotel is a little bit tired and in need of repairs. the staff is friendly and helpful. the big nuisance is the hotel clock, ringing a Big Ben every hour, plus some music for five minutes - now it starts at six in the morning with christmas music...time to stay somewhere else. IHG Service, Owner at Holiday Inn Express & Suites Cuernavaca by IHG, res… stayed for a business trip a few days. the hotel is a little bit tired and in need of repairs. the staff is friendly and helpful. the big nuisance is the hotel clock, ringing a Big Ben every hour, plus some music for five minutes - now it starts at six in the…
User: ETame
Trip type: Family
Poor service, bad location.
14 Nov 2022
The room is OK, breakfast is awful, remote control on the TV did not work, attention and recognition of Premier stating was not recognized properly. Location not very good, very busy traffic. Felt secure though. I mean it is not very good and very scare. Gimnasyum but no pool. In Cuernavaca a pool in the hotel is expected. IHG Service, Owner at Holiday Inn Express & Suites Cuernavaca by IHG… The room is OK, breakfast is awful, remote control on the TV did not work, attention and recognition of Premier stating was not recognized properly. Location not very good, very busy traffic. Felt secure though. I mean it is not very good and very scare. Gimna…

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