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Homemexico

Holiday Inn Cuernavaca

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Holiday Inn Cuernavaca

locationCuernavaca, Mexico

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About Holiday Inn CuernavacaAbout Holiday Inn Cuernavaca

location

This hotel is located just 3 minutes from the centre of Cuernavaca, 40 minutes from the Tepoztlán archaeological site and 50 minutes from Lake Tequesquitengo. It lies just 10 minutes from Cuernavaca Airport.

facility

106 non-smoking rooms are located on 6 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service and a hairdresser. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and a beauty salon.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Amenities at Holiday Inn Cuernavaca Amenities at Holiday Inn Cuernavaca

  • Facilities

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      Air conditioning

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      24-hour reception

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      Hotel Safe

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      Currency Exchange

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      Lifts

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      Newspaper kiosk

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      Shops

    • -

      Hairdresser

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      Bar(s)

    • -

      Restaurant(s)

    • -

      Conference Room

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      Internet access

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      WLAN access

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Car Park

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      Garage

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      Playground

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      Disability-friendly

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      Wifi

  • Building Information

    • -

      Number of Floors - Main building

    • -

      Number of Rooms (total)

  • Category

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      Category (Official)

  • Hotel Type

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      City Hotel

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      Family-friendly Hotel

  • Hygiene

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Hand sanitiser

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      Medical teleconsultation

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Time interval between room bookings

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Object Information

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      Fax

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      Telephone Hotel

  • Payment

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      American Express

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      VISA

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      MasterCard

  • Room Facilities

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      Bathroom

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      Shower

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      Hairdryer

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      Direct dial telephone

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      Satellite/cable TV

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      Radio

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      Internet access

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      King-size Bed

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      Air conditioning (centrally regulated)

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      Safe

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      TV

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      Double Bed

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      Air conditioning (individually regulated)

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Sun loungers

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      Parasols

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      Jacuzzi

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      Sun terrace

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

82

Very Good

117

Average

47

Poor

20

Terrible

27

Recent Reviews: 293

  • User:fireblad

    Trip type: Business

    Old hotel rude staff

    rating29 Nov 2024

    The hotel is on the old side we arrived and front desk staff not corteous they just do their job no smiles , we arrived at 12 they were rooms available but they insisted they couldnt give us the room after 3 pmWe got the breakfast buffete not worth for the 25 usd per personJust a badic hotel with no exceptional service IHG Service, Owner at Holiday Inn Cuernavaca by IHG, responded to this review Hi fireblad,Thank you for staying at the Holiday Inn Cuernavaca and for sharing your hotel experience. We appreciate you choosing IHG Hotels and Resorts for your travel needs.We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service. We hope you allow us to share a more positive experience soon!Sincerely,Rosh D.Case ManagerIHG Hotels and Resorts Service

  • User:Ewaizel

    Trip type: Couples

    Good beds good breakfast

    rating05 Dec 2021

    Everything you can expect from a Holiday Inn. Beds and pillows were perfect, clean room and polite staff. The buffet breakfast was excellent. All Mexican style.It is well located not too far away from the city Center.Art decoration is everywhere.

  • User:R7068CEjosephm

    Trip type:

    Resort style Oasis, a 60 Pesos taxi ride to city center!

    rating22 Aug 2021

    We made a quick 3 day trip to Cuernavaca and we were looking for a clean comfortable hotel near by to local attractions. We chose this, and were pleased with our choice. First, the staff was delightful in every way possible. That is always a huge benefit when visiting a non-english speaking country, given our limited Spanish. The property was very well maintained, and our room was spacious and very comfortable, including the ever important mattress and bed. We slept very well! There are 2 very nice pools on the grounds, and our room (334) overlooked the main pool with a somewhat obstructed view (but we did not expect or pay for any poolside view). The main pool has an adjacent tiki bar for beverages. The breakfast is served seated outside, and adjacent to the main pool. Breakfast is really a bountiful assortment of traditional hot foods. Several beverages included as well. Some rooms are breakfast included. Ours was not, but we chose to have breakfast one of our morning while there. It was quite delicious. The grounds are beautifully maintained and there are many peaceful areas to relax in the outdoors. There is not a lot in the immediate area, however everything is close and inexpensive via taxi. Our taxi ride from the bus station, and ten a taxi to city center was 60 Pesos each. Then again you could spend the better part of a day just relaxing at the property itself. The free wifi provided a strong signal. Note that this Holiday Inn is not a gigantic property, but more of a very nice “micro-resort”. We were there as a couple, but it is also a very family friendly property. We felt safe walking around the immediate area, but it's not in an economically flourishing area. There are a few decent restaurants and 2 convenience stores (one is a 7-11) close by. We also found an incredibly fabulous local bakery a few minute walk away. The street are narrow, and the sidewalks are coarse cobble stone, making walking a small challenge. But this is mostly true central-city wide. Keep in mind Cuernavaca is an old city, you are not in Cancun, Cabo or a luxury sea-side location. Our room was affordable, and met or exceeded our every expectation.

  • User:EEchauri

    Trip type: Business

    Simple but pleasant stay

    rating15 Feb 2020

    At first glance this accommodation option in the city of " the eternal spring " does not look that promising, its buildings already tell a story of quite some time, surprisingly the premises and the hotel in general are in very decent condition and most importantly, the neatness is almost excellent. During my stay, my room on the third floor was kept isolated from noise despite the fact that the swimming pool and the restaurant were in front of it.The bed and pillows are comfy and the room is standard but well distributed, well lit, has usb connectors and wifi with good coverage.The food is not a big thing, but it gets you out of a pickle. If your stay is short, this is a good option with a very reasonable price.

  • User:blueskies15-10

    Trip type: Business

    Holiday Inn Cuernavaca, Mexico 11/2019

    rating16 Nov 2019

    very nice setting wit hpark, pool, jaccuzi and breakfast buffet outside, room is ok and everything is there, free fast WiFi, not so far from center, hallways have very many corners, so not easy to get around, have nice room looking towards the garden

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