The Westin Cozumel

92 +PHOTOS

94+ photos

The Westin Cozumel

Name: The Westin Cozumel
Address: Carretera Costera Norte Km. 4.8, Cozumel, mexico
Telephone: 353818882077
Rating: 4.5

cozumel, mexico

About The Westin Cozumel

location

This hotel warmly welcomes guests in San Miguel de Cozumel.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf, fishing and horse riding. Water sports available at the hotel include windsurfing, canoeing, kayaking, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club and live music.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Westin Cozumel

Facilities (16)

Air conditioningLobbyShopsConference RoomRoom ServiceLaundry ServiceBicycle HireKids ClubPlaygroundPetsElevator/ LiftIroning servicesLaundryParkingSmoke detectorWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Game RoomReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Snorkelling

Payment (1)

ATM

Room Facilities (7)

HairdryerMinibarTVBathrobesClosetRoom serviceSlippers

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (7)

Outdoor Pool(s)Swimming PoolSaunaDivingWindsurfingGymEvents

Transfers (1)

Shuttle Service

Location

Cozumel, Mexico

Carretera Costera Norte Km. 4.8

Nearest beach50m

What's nearby

Nearest beach50m
Golf Course2km
Restaurants/Bars3km
Town Centre3km
Supermarket3km
Pharmacy3km
Shopping Center3km
City 14km

Check-in from 3:00 PM · Check-out by 11:00 AM

Cozumel, Mexico

Carretera Costera Norte Km. 4.8

Nearest beach50m

What's nearby

Nearest beach50m
Golf Course2km
Restaurants/Bars3km
Town Centre3km
Supermarket3km
Pharmacy3km
Shopping Center3km
City 14km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.5

Excellent

1838 reviews

Value
Rooms
Cleanliness
Service

Excellent1387
Very Good197
Average89
Poor65
Terrible100

Recent Reviews: 1838

User: Tara B
Trip type: Friends getaway
Delightful Retreat
11 Jun 2026
We had the most relaxing stay at the Westin! My favorite place to dine there was near the water. Margarita was our server each morning and she was so kind and helpful. She was so sweet and even brought us a treat on our last morning.We had the most relaxing stay at the Westin! My favorite place to dine there was near the water. Margarita was our server each morning and she was so kind and helpful. She was so sweet and even brought us a treat on our last morning.
User: OnAir559174
Trip type: Family
Westin Cozumel Spa
10 Jun 2026
Westin Cozumel Spa was spectacular! Nadine was my massage therapist and I would say out of all the massages and experiences I’ve ever had…she is the best. Yes, even compared to the Ritz! Thank you, Nadine, for resetting me with a wonderful experience. Sincerely….JudiWestin Cozumel Spa was spectacular! Nadine was my massage therapist and I would say out of all the massages and experiences I’ve ever had…she is the best. Yes, even compared to the Ritz! Thank you, Nadine, for resetting me with a wonderful experience. Sincerel…
User: beccaholly3790
Trip type: Family
Best hotel in Cozumel
09 Jun 2026
This is our 3rd time here and it’s always an excellent experience. All inclusive is the way to go. The staff are always so kind and helpful. Santiago is the best waiter at the pool and beach area! You can tell he truly takes pride in his job and is a hard worker. We are a large group in our family and we ordered a bunch of food and drinks from the snack bar. He was always attentive and made sure w… This is our 3rd time here and it’s always an excellent experience. All inclusive is the way to go. The staff are always so kind and helpful. Santiago is the best waiter at the pool and beach area! You can tell he truly takes pride in his job and is a hard work…
User: JUDE A
Trip type: Couples
Relax and enjoy yourself! In Cozumel
09 Jun 2026
We are currently on day 4 of our 7 day stay at The Westin Cozumel, and it has been absolutely wonderful from the moment we arrived. If you are looking for a relaxing, chill vibe away from the heavy crowds, this is the perfect tropical escape.Opting for the all-inclusive package was the best decision. The food and drinks have been fantastic, but what truly elevates the experience is the exceptional… We are currently on day 4 of our 7 day stay at The Westin Cozumel, and it has been absolutely wonderful from the moment we arrived. If you are looking for a relaxing, chill vibe away from the heavy crowds, this is the perfect tropical escape.Opting for the all…
User: mustafa J
Trip type: Family
Westin Cozumel
08 Jun 2026
I am extremely disappointed with both Expedia and The Westin Cozumel regarding my recent stay.When I booked my vacation through Expedia, I specifically purchased and paid for an all-inclusive package. However, upon arrival at The Westin Cozumel, I was informed that my reservation did not include the all-inclusive benefits I had purchased $2000. This created confusion, frustration, and unnecessary… I am extremely disappointed with both Expedia and The Westin Cozumel regarding my recent stay.When I booked my vacation through Expedia, I specifically purchased and paid for an all-inclusive package. However, upon arrival at The Westin Cozumel, I was informed…

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