




87 +PHOTOS



89+ photos
The hotel is 1 hour from Playa del Carmen and the Riviera Maya and 20 minutes from the island's international airport.

Carretera Costera Sur Km 12.99
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Costera Sur Km 12.99
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
8065 reviewsUser: Coastal44814004630
Ok, but wouldn’t go back
Our room was dated. Different issues with no hot water, elevator broke down a day. Restaurants were not always open. We had excursions that cost extra but no inclusive activities. Food portions at reservation restaurants were very small. Management Area, Propietario at Secrets Aura Cozumel, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your… Our room was dated. Different issues with no hot water, elevator broke down a day. Restaurants were not always open. We had excursions that cost extra but no inclusive activities. Food portions at reservation restaurants were very small. Management Area, Pr…
User: Bob H
Trip type: Friends getaway
Great Experience!!!
Once again visited Secrets Aura and had a GREAT Trip. Room was great. No problems at all. People were outstanding from the check in to the check out. Extra gracious to Nelly Baas for everything she does not only for us but everyone she comes in contact with. Again Thanks for a great week and you will see us again. Management Area, Propietario at Secrets Aura Cozumel, responded to this review… Once again visited Secrets Aura and had a GREAT Trip. Room was great. No problems at all. People were outstanding from the check in to the check out. Extra gracious to Nelly Baas for everything she does not only for us but everyone she comes in contact with. A…
User: Ryan B
A decline in experience
User: Sherry B
4 out of 5
Great resort if everything had been open or available while. There was construction happening that made some things unavailable during my stay that was a bit upsetting as well as attention to pool cleanings. The two I used needed some TLC. Overall it was a good experience but it didn’t take my breath away or give me warm fuzzy feelings. The view from building 2 in the preferred location was beauti… Great resort if everything had been open or available while. There was construction happening that made some things unavailable during my stay that was a bit upsetting as well as attention to pool cleanings. The two I used needed some TLC. Overall it was a goo…
User: Sherrel P
Needs to be remodeled - very outdated.
We are hoping that they remodel this hotel soon. We love the location, but having no clue about the construction that was going on during our stay really put a hamper on our experience. Management Area, Propietario at Secrets Aura Cozumel, responded to this review Dear Sherrel,Thank you for taking the time to share your feedback and for choosing Secrets Aura Cozumel.We are truly pleased to kn… We are hoping that they remodel this hotel soon. We love the location, but having no clue about the construction that was going on during our stay really put a hamper on our experience. Management Area, Propietario at Secrets Aura Cozumel, responded to this…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy