Cozumel Hotel & Resort

83 +PHOTOS

85+ photos

Cozumel Hotel & Resort

Name: Cozumel Hotel & Resort
Address: Carretera Costera Sur, Cozumel, mexico
Telephone: 353818882077
Rating: 3.9

cozumel, mexico

About Cozumel Hotel & Resort

location

The blue waters of the Mexican Caribbean almost surround this hotel and a fine sandy beach is just a few paces away. Travel to the airport takes only 5 minutes.

facility

6 junior suites, 53 single rooms and 122 double rooms are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, volleyball and golf. A wide range of sports are available, including water sports such as snorkelling, water aerobics and aquafit or, for a fee, diving. Sport and leisure facilities at the complex include a gym, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon and massage treatments. The resort offers plenty of activities and entertainment options, including an entertainment programme, a kids' club and a dance club.

meals

Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet.

Amenities at Cozumel Hotel & Resort

Facilities (17)

Air conditioningCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireGarageKids ClubPlaygroundElevator/ LiftIroning servicesLaundryParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Game RoomReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Snorkelling

Payment (1)

ATM

Room Facilities (6)

ShowerBathtubHairdryerTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (7)

Indoor PoolOutdoor Pool(s)Swimming PoolDivingGymGolfEvents

Location

Cozumel, Mexico

Carretera Costera Sur

What's nearby

Restaurants500m
Nightclub500m
Shopping opportunities500m
City Centre1km
Golf Course4km

Check-in from 3:00 PM · Check-out by 12:00 PM

Cozumel, Mexico

Carretera Costera Sur

What's nearby

Restaurants500m
Nightclub500m
Shopping opportunities500m
City Centre1km
Golf Course4km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

3468 reviews

Value
Rooms
Cleanliness
Service

Excellent1351
Very Good1129
Average561
Poor246
Terrible181

Recent Reviews: 3468

User: Becky K
Trip type: Friends getaway
Good location for access to town
19 Sep 2026
The location is great. The food this time was not fantastic and seemed a bit disorganized. The drinks were still good and the activities staff was great. Yesi was a delight. Pool is always lovely but seems like hot tub was not hot. Asistente Gerencia, Otro at Cozumel Hotel & Resort, responded to this review Dear Guest,Thank you for taking the time to tell us about your experience at Cozum… The location is great. The food this time was not fantastic and seemed a bit disorganized. The drinks were still good and the activities staff was great. Yesi was a delight. Pool is always lovely but seems like hot tub was not hot. Asistente Gerencia, Otro…
User: Marcelo M
Trip type: Family
CZM getaway
17 Sep 2026
Yesi was the best entertainer we could have asked for. He positive approach and enthusiastic way off doing things will definitely make this property our top priority when traveling to CZM Asistente Gerencia, Otro at Cozumel Hotel & Resort, responded to this review Dear Marcelo,Thank you for taking the time to rate your experience at Cozumel Hotel & Resort. We always strive to exceed y… Yesi was the best entertainer we could have asked for. He positive approach and enthusiastic way off doing things will definitely make this property our top priority when traveling to CZM Asistente Gerencia, Otro at Cozumel Hotel & Resort, responded to…
User: Fearless35250727514
Trip type: Couples
shoutout yesi, juanita, y suny
16 Sep 2026
lovely service we had so much fun here thank you to no other than juanita and suny and yesi for making this trip the best. very fun activities happening everyday here and the staff is wonderful! willbe booking here again Asistente Gerencia, Otro at Cozumel Hotel & Resort, responded to this review Dear Guest,Thank you for taking the time to share and rate your experience at Cozumel Hotel &… lovely service we had so much fun here thank you to no other than juanita and suny and yesi for making this trip the best. very fun activities happening everyday here and the staff is wonderful! willbe booking here again Asistente Gerencia, Otro at Cozumel…
User: heatherg212020
Trip type: Friends getaway
Great spot for my friend's birthday diving trip
15 Sep 2026
This was my first time staying at an all-inclusive hotel for my friends 50th Birthday dive trip, and overall, I was very happy with our stay. The resort has a big, beautiful pool, a great location, nice basic rooms with balconies, and wonderful beach access. We especially enjoyed being able to snorkel right from the beach, which was such a convenient and enjoyable experience.Another huge plus for… This was my first time staying at an all-inclusive hotel for my friends 50th Birthday dive trip, and overall, I was very happy with our stay. The resort has a big, beautiful pool, a great location, nice basic rooms with balconies, and wonderful beach access. W…
User: Haneen G
Trip type: Family
Clean, staff , food and drinks
08 Sep 2026
My family and I visited the resort in August with a group of 11, and we had so much fun. I would definitely give the resort five stars! Everything was clean, the drinks were great, the staff were friendly, and the food was delicious, with so many choices. I only wish they had bacon for breakfast—LOL!The location is great near the water The atmosphere very nice Rooms are clean daily I paid less wha… My family and I visited the resort in August with a group of 11, and we had so much fun. I would definitely give the resort five stars! Everything was clean, the drinks were great, the staff were friendly, and the food was delicious, with so many choices. I on…

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